Director of Transformation
This position will be responsible for defining, implementing and monitoring the transformation within the Corporate Services area which consists of a service offering of Real Estate, Facilities Management, Environmental, Health and Safety (EHS), Critical Environments, Security, Business Continuity Planning (BCP), and Shared Marketing Services (P2). This individual will set the transformation strategy, work with the leaders of each of the CS areas to deploy and monitor. In addition to leading the collective groups transformation initiatives, this person will also have responsibility of the CS measurement program as well as the vendor management program. There are many measures today within CS but this position will be responsible for creating a metrics data hub and ongoing operations monitoring model (QBR) to ensure sustainable delivery for CS and its preferred vendor partners.
- Responsible for identifying process improvement opportunities within the CS group. Responsible for implementing process improvement recommendations which may include working other CAS Transformation leaders, technology leaders within the CIO organization as well as CSC's offshore delivery organizations. This individual will be a key influencer, driver and leader within the organization and will work closely with the VP of CS in executing the CS transformation plan. This leadership position is essential in achieving this CS vision/mission.
Qualifications
Basic Qualifications
- Master's degree or equivalent combination of education and experience
- Master's degree in related field preferred
- Fifteen or more years of related experience
- Nine or more years of experience in a supervisory or management capacity included
- Experience working with the past and present CSC business environment
- Experience working with concepts, practices, and procedures in areas of responsibility
- Experience working with the management implications of various forms of financial data
Other Qualifications
- Strong communication skills needed to interface with high-level customer representatives
- Strong strategic management and planning skills
- Ability to publicly represent company with internal and external clients
- Ability to use own judgment and initiative in problem resolution