Director of Website Deployment Job in Evanston 60201, Illinois US
Director, Website Deployment
Principal Objective
The Director of Website Deployment is responsible for successful deployment of Vacation Storebuilder (VSB) powered websites for the vacation industry. This person must be able to build and maintain a collaborative, team-oriented environment as well as form and improve website deployment processes and measureable performance matrices. The ability to optimize the website deployment process and work flow management is critical. The person in this role will utilize the VSB SaaS platform and manage a team for successful and timely deployment of ecommerce websites.
Responsibilities
· Hire, train, and develop deployment team and provide workflow documentation in order to increase performance and promote scalable, efficient growth
· Deploy (setup and launch) ecommerce websites on the proprietary Vacation Storebuilder SaaS website building platform and manage (ie. able to perform hands-on) all tasks from client handoff to website launch
· Evaluate, document, streamline, and optimize the website deployment process to efficiently deliver sites within scope and on-time and ensure high scalability
· Measure and provide reports on site setup launch metrics, including time, cost, # of sites, success rate, etc
· Foster and maintain a positive, collaborative, and productive working environment between clients and internal deployment, sales marketing, development, and technology teams
· Coordinate with online marketing specialists and copy writers to brand, position, and optimize ecommerce websites, and setup all applicable online marketing tools including setup related to search engine optimization, social media marketing/sharing, email marketing, and search engine marketing
· Direct complete website testing, including accuracy and optimization of all content and media, integrity of all links, verification of all website functionalities (search, emails, booking flow, etc), and ability for the website to perform all actions necessary to initiate and complete secure and accurate online bookings through the booking engine as well as facilitate offline bookings over the phone
· Direct ongoing support of website management and maintenance
· Work with product development team to help document and test new functionalities, enhancements, as well as document and report defects and issues
· Direct training of other personnel, clients and partners on use of the VSB Platform via static documentation, as well as live and recorded screen walkthroughs
Qualifications
· Bachelor's Degree in Business, Marketing, Management Information Systems, Website Development/Design, Communications, or equivalent experience.
· 3+ years of proven project management experience
· 3+ years of website development/design
· 3+ years of online marketing experience associated with website launch optimization, preferably for the travel, hospitality, or vacation rental industry.
· Goal and team oriented, hands-on leader with a strong work ethic, positive attitude, and customer focus.
· Experience coordinating and/or supervising teams for incremental task-oriented work
· Knowledge of search engine marketing, especially search engine optimization, and social media platforms
· Experience managing or using a Software-as-a-Service platform
· Experience creating/editing images for the Web (Video production, editing and flash experience is a plus)
· Proven organizational and project management skills with an ability to prioritize tasks
· Effective blend of analytical, problem solving, and creative skills
· Ability to communicate clearly and effectively between cross-functional teams, including off-shore resources
· Passionate about learning and adapting to new technologies
· Solid hands-on experience with MS Office, Google Analytics, Project Mgmt tools, and Content Mgmt systems.
· Solid working knowledge of Adobe Photoshop and standard web technologies, such as XHTML, HTML5, CSS, JavaScript/Ajax. Hands on preferred.