Director, Product Development (payments and collections)
A global bank has embarked on a multi-million dollar transformation project for its global cash management business. This Director level role is based in London. The role manages the product development and operating model for the Cash Product Platforms (specifically payments and collections) and also looks into ongoing enhancements and development of the platform.
In this role the individual acts as the key liaison between Global Local Product Managers, Global Sales Client Implementation teams, Global Technology and Operations to deliver solutions to meet our changing business and clients requirements.
Key Responsibilities:
- Responsible for developing business requirements
- Work with our Sales, Client Implementation and Operations teams to document business requirements for new products and platforms or for enhancements to existing products and processes
- Work with Business Analysts to interpret business requirements for technical teams, and assists technical teams in requirements understanding
- Translates technical alternatives and solution plans to business teams, and assists business teams in understanding the impacts
- Responsible for quality delivery of Product projects on time and budget
- Managing User Acceptance Test and Production Trial runs
- Responsible for successful platform implementations in countries and regions
- Ensuring successful product implementation post technical implementation
- Supporting client migration and post implementation review
- Managing the annual platform and related channel partner upgrade projects
- Continuous process improvement to update platforms to improve operations flexibility and business relevance
- Responsible for on-going Service Reviews.
Qualifications and skills:
- Degree in Business or equivalent disciplines. Masters Degree in Business or Information Technology is an advantage
- Strong Product management, Project management, and analytical problem solving skills
- Solid product management experience in implementing medium-large scale product enablers and platforms in the transaction banking area and across multiple countries
- Good knowledge of Collections and Payments processes and solutions
- Good understanding of Client requirements in the Transaction Banking area and in particular the Collections and Payments space
- This role will require someone who has successfully undertaken virtual team management across multiple geographies, cultures, internal teams and external vendors
- Ability to work to tight timeliness and at the same time produces a quality deliverable
- Must have the ability to engage senior stakeholders within business, operations and technology
- Excellent interpersonal, communication and writing skills
- 10+ years of banking experience
Licensee Name - Profusion Group Pte Ltd
Licence No - 11S3600
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