Director Program Management Job in Washington, District Of Columbia US
Director Program Management
The Program Management Office (PMO) provides strategic project leadership to drive desired results for programs and initiatives within Global Lodging Services (GLS). The Director is responsible for working across the organization to produce results on assigned projects. This position facilitates the development of project plans, manages high performing project teams, identifies and resolves issues and risks, provides timely updates to senior executives, facilitates project level meetings and executive project reviews, and manages project funds. The Director will also actively collaborate with Executive Stakeholders on projects and will provide leadership and guidance in helping set project and business level strategy. In addition to project leadership responsibilities, Directors may support a Global Leadership Team (GLT) and facilitate global/continent interaction via that forum. Specifically, the Director will provide leadership and direction in two areas: (1) Lead independent, discrete projects and deliver project results (2) Support the development and refinement of internal PMO processes, templates, and stakeholder management protocols. Lead independent, discrete projects and deliver project results - As a program or project leader: - Direct and manage one or multiple projects through project management lifecycle ï?§ Create and execute detailed project plans ï?§ Execute project governance to manage issues escalation, project prioritization, etc. ï?§ Ensure deliverables meet needs and can be implemented and sustained in the market ï?§ Direct cross-functional teams with internal and/or external staff to execute Global Lodging Services initiatives/projects ï?§ Serve as the primary point of contact for assigned initiatives ï?§ Support change management planning and communications, at times in partnership with change management associates - Negotiate and influence project direction to achieve results - Ensure teams understand and execute their responsibilities effectively and efficiently, within project cost and schedule - Utilize standardized processes (i.e. I2M process), tools, and methods - Gain alignment among functional stakeholders, senior management, owner/franchise community for major projects and programs of work - Provide necessary transparency leadership needs to successfully manage problems and make informed decisions - Manage vendor relationships with regard to project deliverable needs, contractual obligations, and general scope of work - With Program Evaluation team and business leader, establish trackable benefits for initiatives - Monitor results on an ongoing basis against pre-determined metrics - Communicate results to business leaders - Recommend course-correction or cancellation of priorities that are unable to meet intended results and stated goals/objectives - Identify ambiguous requests and facilitate collaboration amongst leadership, Business Sponsors and other impacted organizations to define strategy and scope - As a Global Leadership Team (GLT) facilitator: - Partner with GLT business leader to determine agenda, priorities and issues - Confirm that all initiatives (whether originating by the global operations team, brand team or a continent team) have the required transparency and sponsorship to proceed - Escalate and resolve issues, as necessary Support the development and refinement of internal PMO processes, templates and stakeholder management protocols - Provide feedback to the PMO Center of Excellence on standardized processes, tools and templates