Dispatcher Job in Gary 46406, Indiana US
Job Purpose:
Delivers items to customers by communicating with drivers via phone and satellite, and customers via phone and email.
Duties:
* Ships items by examining items, destination, route, rate, delivery time; ordering carriers.
* Track items shipped by gathering bills of lading; weights; quantities; noting discrepancies.
* Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
* Replaces unavailable drivers with available help by determining optimal response of replacement.
* Protects organization reputation by keeping pricing, promotion, safety information confidential.
* Updates job knowledge by participating in educational opportunities.
* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
Documentation Skills, Data Entry Skills, Telephone Skills, Informing Others, Listening, Verbal Communication, Energy Level, Multi-tasking, Dependability, Emotional Control, Reporting Skills