Distribution Solutions Relationship Manager recruitment

Role: Distribution Solutions Relationship Manager- APAC
Function: APG, CBO
Location: Hong Kong
Title: Vice President

Business Unit Overview:

The Aladdin trading and risk management system, used internally at BlackRock and by BlackRock Solutions clients, enables customers to manage over $5 trillion in financial assets. Aladdin is central to our technology strategy, unifying BlackRock by providing everyone with a common language and a central point of reference for our investment activities globally.

The Aladdin and Application Engineering teams within the Aladdin Technology group use the latest technologies to design and develop applications that make up the firm's investment management platform. The systems support the full lifecycle of the investment management process, from quantitative risk management to order entry, trade routing and settlement.

Team Overview:

The Distribution Solutions (DS) team's mission is to enable our distribution capabilities and drive client engagement through technology, information design, and process improvements that deliver our products, services, and brand promise to customers and prospects. More specifically the DS team creates and drives the vision, strategic development, implementation, and on-going support of Web, CRM Applications / tools across BlackRock businesses and regions. This team also manages client information and reporting systems and ensures reliable efficient management and access to those. The team in Asia Pacific is responsible for delivering website and CRM solutions working in close collaboration with Marketing, GCG (across all channels i.e. iShares, Retail and Institutional), Capital Markets, Product Development, PMG and Business Operations.

Role Description:

This is a challenging role, responsible for delivering Sales Marketing CRM and Web capabilities for the iShares ETF business in the Asia Pacific region. The position requires strong relationship building skills with the sales and marketing teams in order to influence and drive a more efficient sales process and client experience. This role requires a hands-on approach to lead CRM solutions getting heavily engaged in all aspects of the delivery and building a strategic roadmap that aligns with business objectives in the APAC region and our global CRM and Web strategy.

This role will be a part of the Distribution Solutions APAC relationship Management team and will work closely with other regions as well as the Product Management teams globally.

The Relationship Manager will be responsible for the identification, prioritisation and coordination of all CRM and selected Web projects as well as on-going BAU initiatives and understanding where global strategic technology platforms and capabilities can be leveraged or enhanced.

The ideal candidate is strategic but hands on, collaborative, pragmatic and consultative. He/she should possess the ability to identify opportunities to scale and leverage solutions across BlackRock's global platforms. He / she should easily be able to articulate complex concepts and solutions in a clear and compelling way. This to drive buy-in, garner prioritization and advocate the value-set across business stakeholders and delivery partners. Influencing skills are essential as this leader will indirectly manage (project) teams and will work in a dynamic global matrix organisation going through rapid growth.


Key Responsibilities:

Business engagement

Strategy

Measurement

Operational excellence


Knowledge/Experience: