District Dry Lead and Trainer (Grocery Sales Manager)
District Dry Lead and Trainer (Grocery Sales Manager) - Food Lion
Job Title: District Dry Lead and Trainer (Grocery Sales Manager) Job Location: Greenville South District Job Duties: Assist the Store Manager, Assistant Store Manager or District Dry Lead and Trainer (ASM) to see that Food Lion customer service standards are met, and that policies, standards and security measures are followed. Responsible for maintaining standards according to the Grocery Standard Practice Manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practices. Serve as a role model for customer service and other vital behaviors and instill this value in all associates. Manage store Grocery Department. Directly responsible for supervision of Head Grocery Associates and Grocery Associates within store (Grocery Stock Crew). Manage operation of assigned store and is responsible for providing direction and instruction to all store associates in the absence of the Store Manager, Assistant Store Manager, District Dry Lead and Trainer (ASM), Customer Service Sales Manager or District Front End Lead and Trainer. Responsible for all grocery orders and is the primary display builder when executing merchandising in the store each week. Complies with all Food Lion directives, policies, and procedures (understands and supports Standard Practice in all departments). Engage and interact with customers to create a positive shopping experience. Maintain an evaluation program for Grocery Associates, which includes productivity measurements. Train and supervise all associates in the Grocery Department. Responsible for understanding and completing all Average Cost Inventory System (ACIS) functions as they pertain to his/her department. Maintain proper product level and inventory control of grocery shelves and backroom to include proper ordering and rotation. Keep the grocery shelves and backroom clean and organized. Is the primary order writer for the grocery department and warehouse bread. Is responsible for building end caps and proper maintenance of these throughout ad period. Adhere to all company guidelines, policies and standard practices. District Dry Lead and Trainer (Grocery Sales Manager) specific leadership, training and technical skills include: Is the district resource for technical training. Demonstrates expertise in technical areas related to the specific job function. Demonstrates expertise with department Standard Practices. Trains current/future associates and MODs to follow Standard Practice, company policies, and procedures. Promotes an active selling culture within a district. Serves as a facilitator in group sessions (i.e. conference calls, district meetings, web-sessions, etc.). Serves as a resource for implementation of new training material, training aids, and Standard Practice updates within a district. Supports future store openings or acquisitions within a district by ensuring proper training of new associates. Meets and communicates (minimum once per period) with District Leadership Team. Analyzes specific financial and other related reports to influence positive district results. Serves as a district mentor for current and future associates. Promotes a thriving High Performance Career Development (HPCD) Program within a district, has input on the selection of HPCD candidates for a specific department and ensures proper execution of development plans. Role models and promotes a robust and positive training culture in a district. Maintains current knowledge of all segmentation within a district. Communicates and coordinates with the Regional Talent Development Specialist. Assist stores within a district with merchandising opportunities. Influences positive results within a district. Presents professional demeanor. This description is intended to outline the primary responsibilities, general nature and level of work being performed by associate assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and competencies.