Document Developer Job in Tunbridge Wells, Southern UK
Key Accountabilities:
1. To become a business expert in Exstream our strategic document composition tool, providing the business with options as to how to achieve their objectives for customer communications and advice on the best way to proceed.
2. To complete analysis work on document sets, develop new documents and amend existing Exstream documents moving some of the work out of IT into business control. To include integrated campaigns utilising e-mail, Iphone, Ipad and post
3. To implement robust Test process and technical/business documentation obtaining the usual approvals before promoting the code to the live environment.
4. Develop document creative prototypes in Exstream enabling the business users to see and adjust their idea's within the actual system to save time and money later. This should also include amendments.
5. To assist in the management and timely resolution of Exstream service requests.
To work on designated projects as a business Exstream expert,
Knowledge/skills:
· Problem solving
· Logical Thinker
· Good communication skills
· IT Literate
· Excellent time management skills
· An Eye for detail
· Ability to see the wider strategic picture, forward thinking
· Superior written English skills
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