Ds Loan Doc Spec 2 (rtl Crdt) Job in Not Specified, Massachusetts US
Ds Loan Doc Spec 2 (rtl Crdt)
Wells Fargo Dealer Services is one of the nation's leading auto finance lenders and the #1 used car lender. With regional offices serving 47 states, we offer an integrated financial services solution designed for the dealer community. We provide a broad credit spectrum of lending to the auto industry, real estate and floorplan financing, and an array of commercial banking services through Wells Fargo Bank, N.A. We offer FI aftermarket products and services through Warranty Solutions?, a member of the Wells Fargo family of companies. Wells Fargo Dealer Services has relationships with over 11,000 auto dealers. Job Description Under the direction of the Loan Administration Manager, the Loan Document Specialist is responsible for processing contract fundings in accordance with all state and federal regulations as well as Company policies and procedures while maintaining the highest level of service to internal and external customers. Reviews approved applications and contracts to ensure stipulations and conditions have been met and are in adherence to Company policy. Ensures appropriate signatures have been obtained and correct data input errors and omissions. Matches incoming contract documents to approved applications and enters data into the Credit Revue system. Analyzes various pay stubs and tax returns to determine satisfaction of income verification stipulations. Interacts professionally with dealers, customers, and other vendors to obtain missing or invalid information and documentation. Obtains and reviews documentation for accuracy and authenticity. Carefully reviews all documents including booksheets, applications, and stipulations for potential fraud. Communicates suspected fraud and or discrepancies to the Loan Administration Manager. Obtains employment and insurance verifications. Provides assistance to internal and external customers regarding loan documentation and processing. Generates customer correspondence relating to the initiation of the loan in accordance with corporate guidelines. Responds to dealer problems and inquiries. Answers department telephone calls and routes them accordingly. Also may greet visitors depending on the size of the Regional Business Center. May assist in other duties as assigned by the Loan Administration Manager. Basic Qualifications: 6+ months administrative experience or interacting with customers/people. Minimum Qualifications: Basic skills and general knowledge of computer use, reading, writing and arithmetic. Ability to interpret or extract information. Must be able to process information quickly and still maintain quality by having great attention to detail. Ability to analyze and make independent judgements on contract fundings while providing the highest level of service to the dealers. Ability to organize and prioritize details. Ability to work productively under minimal supervision. Must function as a committed team player. Requires strong interpersonal and problem solving skills. Preferred Skills: Previous customer service, loan processing, and/or clerical experience preferred. Wells Fargo is an Affirmative Action and Equal Opportunity Employer M/F/D/V. �© 2012 Wells Fargo Bank, N.A. All rights reserved.