E-Learning Account Manager Job in London, London UK
Our client is a fast growing and highly profitable business supplying e-learning solutions and learning management systems to sectors including Finance, Retail and Pharmaceuticals. An opportunity now exists for an experienced client relationship manager who is adept in account management; developing and nurturing the needs of their clients. You will ensure that objectives are delivered through relevant solutions and revenue growth is encouraged.
Key Responsibilities
• Manage relationships for a range of key clients
• Maintain ongoing contact with clients and renew existing contacts
• To identify revenue growth opportunities
• Plan, organise and attend internal and external meetings
• Understand client needs and propose profitable solutions
• Ensure client usage of products and services
• Communicate new product releases with a view to increasing usage and new revenue
• Managing projects where appropriate, monitoring and action as escalation point on own client development projects
• Collate and communicate feedback from clients on new e-learning product requirements and product usability issues
• Use of CRM system and pipeline management (budget, forecast, margin)
• Ensure personal development opportunities are maximised
Candidate Requirements
• A successful track record within Account Management ideally within e-learning or training sales
• Client relationship focused and customer centric
• Ability to manage existing clients effectively
• Preferably educated to degree level or above
• Excellent interpersonal skills with a consultative approach
Blue Eskimo specialise in career and job opportunities within the learning and development, e-learning and training sectors. With over 30 years of combined experience within the training and e-learning industries we offer relevant and focused career advice to professionals within these areas. Our clients include many of the UK's leading training and elearning providers, as well as smaller niche specialists.
Vacancies cover a wide range of roles and disciplines within the e-learning and training sector including Learning and Development Manager, Account Manager (e-learning), e-learning Business Development Manager, Sales Director (Training), Elearning Instructional Designer, E-learning Project Manager, Operations Manager, Training and e-learning Consultants, IT Trainers Soft Skills Trainers.