Easy Technology Associate Job Job in Charles Town, West Virginia US
Easy Technology Associate Job
Job Description Job Title: Easy Tech Associate Position Summary: Primarily responsible for providing customer service, consistent with our Easy Sales andService standards. General Purpose: Customer Service, Sales Role Qualifications: - Must exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management - Able to work a flexible schedule Position Responsibilities: - Deliver Easy Sales and Service - Provide an inviting environment for the customers by maintaining a neat and clean department - Determine and demonstrate understanding of customer's needs - Sell products and services which provide the total solution - Perform basic technical system diagnostics and upgrades on customers technology - Stay up to date on product information by completing training modules - Adhere to all company policies procedures and safety standards - Perform other related duties as assigned Critical Success Factors: - Drive customer satisfaction through EASY Service behaviors - Drive profitable sales through EASY Sales behaviors - Convey appropriate product and services knowledge - Ability to perform basic technical system diagnostics and upgrades - Exhibit Team CARE values Basic Qualifications: - Sales and customer service experience in a retail environment - Strong interpersonal and communication skills - Ability to sell and make apppropriate product recommendations to customers - Technical system diagnostics and upgrades experience a plus but not reqired Store Location: Store 845-24 Charles Town Plaza