eBusiness Solutions Delivery Manager, Regional eBusiness, Consumer Banking Group recruitment
We deliver a comprehensive suite of innovative banking services and financial solutions to individuals, ranging from the man-in-the-street to the mass affluent. Providing sound wealth management and financial advisory services, we help our customers make informed decisions about their money and are committed to helping them plan and achieve their life goals. Products and services within the Consumer Banking Group include loans, credit cards, investment and unit trusts, insurance and priority banking.
Responsibilities
- Manage to deliver Regional online Banking solutions and work with business development team to deliver these projects.
- Business Lead for regional e-channels platform projects
- Responsible for reviewing business requirement document, reviewing functional specifications, producing and executing UAT test plans
- Collaborate with other Business Units, internal and external IT partners in identifying enhancement initiatives and to ensure the end-to-end system and process delivery
- Ensure the smooth operational roll-out of new online services to customers
- Support post-implementation tasks like training to touch-points, production problem investigation and escalation
- Establish relationships with technical teams in other Line-of-business to clearly identify and manage interdependencies
- Established relationship management delivery in support of the online channels
- Develop strong working relationships with business partners to deliver the holistic solution
- Manage scope throughout the project duration. Maintain accurate program estimates, timelines, work plans, and status reports
- Drive issues/defects and coordination tasks to completion
- Provide governance support on usability, content publication, MIS, etc.
Requirements
- 5-7 years of electronic channel management experience
- Degree in Business or Marketing
- Desire and interest in operating digital channels
- Technical understanding of content Management systems
- Experience in managing optimal user experience
- Understanding and managing digital partners and agencies
- Experience in electronic marketing
- Ability to engage and manage technology and technical analysis
- Skilled in web analytics
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
June 9, 2012
• Tags: Consumer Banking Group recruitment, eBusiness Solutions Delivery Manager, Information Services careers in the Singapore, Regional eBusiness • Posted in: Financial