ECS Advisor Job in Boca Raton 33487, Florida Us

Position Summary:

The ECS Advisor sales position answers questions relating to online degree programs, career opportunities, and any other areas pertinent to adults who are contemplating a return to school online. The ECS Advisor will reinforce the individuals’ decision to return to school and warm transfer the prospective student directly to a University or College that meets their needs. We provide a comprehensive training program.

Position Responsibilities:

·         Receive and transfer inbound and outbound calls

·         Maintain up to date knowledge of schools, programs, procedures, careers, financial aid options, and any other service provided by ECS Advising (Training Provided)

·         Ensure high quality metrics and sales conversion goals

·         Exemplify professionalism and a positive attitude for each and every prospective student

·         Perform other duties as assigned

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Education Other Skills/Requirements:

·         BA/BS degree preferred, but not required 

·         1 year minimum of experience working in education, online admissions, academics or comparable call center experience

·         1 year of previous inside sales

·         Ability to learn degree programs, career choices, financial aid etc.

·         Strong work ethic required.  The ability to get things done and multi-task in an emerging, high-growth company is key

·         Must be a team player.  Successful collaboration with internal, non-Sales resources is essential for success 

·         Meeting or exceeding sales targets

·         A proven track record of success and ability to close deals via telephone

·         Commitment to exemplary customer service

·         Pleasant and clear telephone voice, along with good listening skills

·         PC Software skills – functional knowledge of MS Office Suite

·         Must be able to work a flexible schedule including some evenings/ weekends

EOE