Education and Training Specialist Job in Thornton 80241, Colorado US
Whole Foods Market, Inc. is the leading natural foods retailer in the world. Our mission is to provide excellent products and services to our customers. We fulfill our mission by creating a culture of highly knowledgeable Team Members who are empowered to educate our shoppers - one customer at a time. We now have more than 301 stores and are over 57,000 Team Members strong with sales in excess of $9 billion a year.
Job Description
Established in Boulder in 1977, Allegro Coffee Company is one of the countries leading specialty coffee roasters. As a member of our training team you will play a key role in helping Allegro share it's passion for coffee and tea, sourcing practices and exceptional brewing/barista skills in Whole Foods Stores across the country.
This position is responsible for execution of coffee and tea training programs in all channels of distribution including: espresso bars, bulk/in-store roasting, and packaged product while ensuring positive customer relations through positive promotion of all our products and training programs.
Responsibilities:
Work cooperatively with Education and Training Manager to develop education and training programs with actionable tactics
Implement educational and training programs for Allegro's internal team members, Allegro's Wholesale customers, WFM Regional Coffee Coordinators, WFM team members and WFM regional leadership
Executes all education and training information in a dynamic and persuasive manner utilizing solid interpersonal skills and on-the-job training for successful transfer of knowledge
Ensure maximum learning through repeatable, predictable systems and processes
Continuous focus on building and refining personal presentation and technical skills to ensure delivery of effective and persuasive training programs
Ensure implementation of Allegro's retail merchandising strategy
Build and maintain positive, cooperative working relations with all Allegro teams.
Meets performance standards and goals as determined by/with Education and Training Manager
Maintain and manage records of educational and training activities
Provide on-going feedback and insights on current programs and materials to determine overall effectiveness and use
Qualifications:
Specialty coffee and Barista experience required. Passion for artisan foods and specialty coffee a must. Must have strategic organizational skills and be able to handle multiple projects simultaneously with a high level of energy and passion for excellence. Must have excellent written and verbal skills allowing for presentation of materials and information in a clear concise manner. Knowledge of brewing standards, equipment, equipment maintenance and roasting procedures desirable. Previous management in a retail setting helpful. Prior experience in opening retail specialty store of grocery preferred. Must be flexible and adaptable to an ever-changing marketplace. Must be able to travel 60+% of the time. Must be able to lift up to 50 pounds. Knowledge of Whole Foods Market a plus.
At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing team member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company.
Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.
We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply your passion today.
We offer equal opportunities for employment.