eLearning Representative
Safeway Inc., a Fortune 100 Company, is one of the largest food and drug retailers in North America with 1,700+ stores. The Safeway family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit and friendliness of our people, we have locations across the U.S. and Canada.
Diversity is fundamental at Safeway. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. And a diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.
The Learning Leadership Development (LLD) Department has an opening for a leading eLearning Representative that truly understands that effective learning is about designing and building learner experiences rather than conveying information. This position is located in Pleasanton, California.
Position Purpose: The purpose of this position is to: Partner with LLD Representatives and the business to analyze, design and develop action-oriented eLearning experiences that will add value and reinforce the transfer of skills. This includes interactive scenarios, simulations, custom course layouts and design themes. Support the implementation of a new Learning Management System - recommending LMS processes and procedures, adherence to standards, providing best practices to End Users and Administrators.
Key Responsibilities may include, but are not limited to:
· Scope, design, develop and implement advanced web-based training (WBT) solutions that support Safeway strategic initiatives.
· Analyze, define, and develop deliverables to achieve the desired business goal (i.e., WBT solution for an initiative).
· Consult with internal LLD staff and influence the direction of the learning solution for the training lifecycle which may include:
o Assist in defining scope, messaging and program/project objectives to determine learning components for Safeway initiatives.
o Perform needs analysis to identify key objectives and skill gaps.
o Determine learning strategies/solutions for development.
o Work with subject matter experts to develop curriculums and specific courseware to address key objectives.
o Oversee internal design, development and delivery of web- or media-based programs and tools.
o Design and QA course storyboards.
o Develop interactive and engaging web-based content using eLearning authoring tools.
o Deliver content via Learning Management System.
o Define timelines, schedules and execution strategies in conjunction with requirements.
· Knowledge of major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced web- or media-based learning solutions.
· Knowledge of formal methodologies for planning and executing curriculum development.
· Applies project standards and communicates results with the broader project team.
· Understand components of running a successful project.
· Ensure resolution/fulfillment of groups needs post delivery/implementation.
· Explore new media for innovative approaches to training delivery.
· Provide tools and templates for subject matter experts and business partners to manage training content and delivery.
· Support the Learning Management System, including development of user and administrator training, quality assurance of content and providing best practices to administrators.
Qualifications:
· Bachelor’s degree in eLearning Instructional Design/Web Development, Computer Science, or an equivalent combination of education and/or related work experience.
· 5+ years experience in designing and developing eLearning training materials and instructional design preferred.
· Proven expertise applying adult learning models and methodologies to design action-oriented interactive and engaging content outlines, storyboards and simulations for eLearning.
· Strong visual design skills - sensitivity to layout, typography, color, and layout.
· Highly proficient in Microsoft Office suite (Word, Excel and PowerPoint) and graphic design software e.g. Photoshop, Fireworks, Illustrator and SNAGIT.
· Proven experience in producing high-quality interactions, graphics and media components, and simulations using MS PowerPoint, and Adobe Creative Suite (advantageous to also have Captivate, Camtasia and Articulate Studio 09).
· Exceptional verbal, written communication, interpersonal and presentation skills.
· Strong consulting and customer service experience.
· Project management skills and the ability to meet tight deadlines.
· Ability to multitask and work effectively in a cross-functional management environment.
· Proven ability to work autonomously and/or in a dynamic team setting.
· Attention to detail.
Preferred Qualifications:
· Web development experience with proficiency in HTML/XML/CSS/JavaScript.
· Proficiency in the use of SmartBuilder tool.
· Prior experience with Moodle/Totara LMS.
· Prior experience with LMS Implementations.
· Retail Industry experience.
· Video and audio editing experience.
Respond to: Interested candidates are encouraged to submit a resume by visiting www.CareersAtSafeway.com