Eligibility Administration Supervisor Job in Irving 75039, Texas US
The Eligibility Supervisor oversees a team whose primary function is managing new and existing Eligibility relationships with external clients. The supervisor participates in the interviewing / hiring process and manages the training track for new team members. Overall personnel management of the team includes writing and conducting semi-annual and annual performance reviews, providing ongoing coaching and career management. The supervisor is also responsible for issue escalations requiring management support, monitoring daily tasks and work loads of their employees, quality assurance and client assignments. The supervisor will also manage individual internal projects from time to time and be expected to report and effectively communicate to management levels above them. Potential for travel 2-3 times per year.
Bachelor's degree required or equivalent relevant experience.
6 years total experience. 4 years of relevant experience. 2 or more years PBM or HealthCare experience. 1 - 2 years management experience in a fast paced work environment preferred.
Strong understanding of the RxClaim system, technical aptitude, analytical, and communication skills. Ability to prioritize assignments for an entire team. Strong presentation and organizational skills also required. Some project management experience preferred.
