EMEA Client Access Host-to-Host Product Manager – AVP/VP (Based in London or Bournemouth) recruitment

J.P. Morgan is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Information about J.P. Morgan is available at www.jpmorganchase.com.
J.P.
Morgan Treasury Services (TS) is one of the world's largest providers of treasury management services.
J.P. Morgan's TS business is a full-service provider of innovative cash management, trade, liquidity, commercial card, and escrow services - specifically developed to meet the challenges treasury professionals face today.
More than 135,000 corporations, financial institutions, governments and municipalities in over 180 countries and territories entrust their business to J.P. Morgan.
Group Overview
Global Client ACCESS (GCA) provides Treasury Services clients with access to the firm's transaction and information services, through J.P. Morgan ACCESS Online, Host-to-Host, SWIFT and Mobile channels.
GCA has global, end-to-end responsibility for these channels, including strategy, product management, sales support, project delivery, and fulfillment and client support.
Resources are located across all regions, with hub locations in New York, Chicago, Lowell, Tampa, London, and Singapore. This EMEA role is based in London or Bournemouth.
Position Summary
The Host-to-Host Product Manager is part of a product organization responsible for tactical and strategic initiatives that will optimize the client experience and drive operational efficiency for the J.P. Morgan ACCESS Host-to-Host channel.
Working with our sales, service, technology, operations and marketing teams, and based on internal and industry intelligence, the Product Manager will provide business leadership to develop and maintain a multi-year roadmap that establishes a 'best in class' product offeringThe candidate will be responsible as part of the EMEA and Global H2H team for the end to end H2H experience, including sales/marketing support, internal tools and processes used by implementation and production support teams, technical solutioning and client issue management.
The candidate's primary responsibilities include:
Define product roadmap and articulate business case benefits for senior management endorsement, supported by MIS of client demands and industry trendsIdentify market opportunities, author business requirements that introduce market differentiating functions, roll out to clients.
Analyze and synthesize business metrics and issues/trends impacting the H2H businessManage end-to-end product experience at each client touchpoint. Lead BAU process improvement to eliminate inefficiencies and optimize client experience.
Enhance Incident Management procedures to reduce client impacts and mean time to recovery.

Qualifications
Required Experience
Solid experience in Client Access/Host-to-Host Product Management, with additional experience in one or more of the following a plus: consulting, operations management, technology
management, or project management
Experience of working with business processes, internal control risk management, IT controls and related standards.

Preference for those who have experience with electronic delivery of financial services via EDI framework.
Required skills

Experience to demonstrate analytical and decision-making skills
Ability to demonstrate a track record of successful delivery and advanced organizational skills
Working knowledge of Project Development Framework, the project delivery lifecycle and critical milestones
Evidence of successful project management
J.P.Morgan offers an exceptional benefits program and a highly competitive compensation package.J.P.Morgan is an Equal Opportunity Employer