Employee Relations Consultant Job in Somerset 08873, New Jersey Us
Empowering healthcare starts with you. At McKesson, whether you work in HR or marketing, finance or public affairs, you're making a difference. You'll spark a chain reaction that results in millions of people getting more from their healthcare.
As the nation's leading healthcare services company, we touch virtually every aspect of healthcare. We empower our customers by delivering vital supplies and solutions. And we empower our employees through a supportive environment where opportunity and responsibility grow. Our exceptional leadership team provides the vision and strategy to advance healthcare, so you can feel confident in our direction and your future. At McKesson, we believe we can empower healthcare. And it all starts with you.
Current Need
Provides first level response and consultation for day-to-day employee relations questions and concerns. Reports to Employee Relations Manager.
Position Description
Key Responsibilities:
-Respond to all first level non-third party ER issues received from HR call center, managers, HRBPs and other employees, for assigned business(es).
-Investigate and resolve ER issues, to include: gathering and analyzing evidence, applying relevant laws, policies and past practice to reach conclusions.
-Interpret and apply understanding of corporate policy, employment law, and other regulations to provide immediate advice, guidance, or clarification for ER inquiries.
-Provide consultation, guidance and coaching to supervisors, managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions.
-Maintain required documentation within case management system, including intake and investigative notes, supporting documents and final reports.
-Serve as mediator and apply interventions to resolve low risk employee disagreements, conflicts, or misunderstandings.
-Escalate ER issues that meet pre-defined criteria and use judgment to assess risk and sensitivity of ambiguous cases determining when to escalate to ER management.
Key Differentiators:
-Requires in-depth knowledge and experience.
-Decisions are guided by policies, procedures and business plan; receives oversight and direction from Manager.
-Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
-Uses best practices and knowledge of internal or external business issues to improve delivery of services.
-Solves complex problems; takes a new perspective using existing solutions.
-Works independently; receives minimal guidance on day-to-day work and deliverables.
Additional Knowledge Skills
Critical Knowledge Competencies:
Credible Activist
Strategy Architect
Customer Orientation
Influences Others
Decisiveness and Judgment
Openness and Candor
Application of McKesson Systems, Policies and Processes
Application of HR Administrative Functions, Laws and Regulations Composure
Conflict management
Credibility and Presence
Quality and Detail Orientation
Problem Solving
Information Seeking
Minimum Requirements
Four (4) to five (5) years of HR experience with minimum two (2) years direct employee relations responsibility.
Education
Bachelors degree required, in business or industrial relations, HR, public relations, or related field preferred.
Physical Requirements
General Office Demands
Agency Statement
No agencies please.
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Corp. on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
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