Employer Intallation Manager recruitment
NEST is a new workplace pension scheme designed specifically to meet the needs of a target audience largely new to pension saving. NEST is easy to use for members and their employers.
Departmental overview
The Customer Services Team will ensure that all employers who are considering using NEST are prepared for and successfully brought into the scheme. The team will also lead and manage the early volunteer programme for employers who choose NEST before the duties apply to them.
Their responsibilities include working with large employers and early volunteer employers to plan and implement the introduction of NEST. This includes developing solutions to work alongside existing pension providers, as well as payroll and employer-facing third party software providers.
Job title and overview
Employer Installation Manager
The Employer Installation Manager is a field-based installation expert who is responsible for working onsite with large employers to help them set up NEST.
Role deliverables
The successful candidate will have responsibility for the following:
• providing a project management oriented service, with regard to installation, to large employers wishing to use NEST to meet their automatic enrolment duties
• developing individual plans for working with specific large employers together with preferred and optional timescales
• using employer scheduling tools and reports to ensure that all employers requiring installation support are allocated appropriate resource
• partnering with the Distribution Team regarding employer handover
• providing direct employer feedback to the Head of Employer Installation
• working with the other members of the Customer Services Team to develop proposals for a self-managed NEST joining process for high volumes of smaller employers
• working with third party administrators on installation.