ENGINEER-IN-TRAINING Job in Saskatoon, Saskatchewan Canada

Rockwell Automation (NYSE: ROK) is a leading global provider of automation, power, control and information solutions that help manufacturers achieve a competitive advantage in their businesses. With a focus on always putting customers first, anywhere in the world, the company helps manufacturers use automation and intelligent motor control and conversion technology as a means to get their products and services to market faster, reduce their total cost of ownership, better utilize power and plant-floor assets, and minimize the risks in their manufacturing environments.

Capabilities extend through partnerships with a network of 5,600 reliable, local companies in distribution, software and product referencing. Leading brands and strategic partnerships uniquely qualify Rockwell Automation to deliver industry solutions to 80 countries around the world.

The Engineer in Training (EIT) provides customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Instruct customers in the operation and maintenance of their system. Serve as company liaison with customers on administrative and technical matters for assigned projects.

The EIT is an entry level position within Rockwell Automation that provides a great opportunity for newly established professionals to continually learn and expand on the knowledge gained in formal education.

The EIT will spend the first six to nine months of employment undergoing product and service training in Cleveland Ohio to prepare for deployment to the field.

Working assignments during Training may include:

Service support.

Installation support.

Product and systems start-up services.

Troubleshooting and repair services customer training.

Ability to speak write fluent English.

After deployment to the field the EIT is responsible for assisting customers in the resolution of problems they may encounter during the application, integration or maintenance of the equipment.

This assistance may be to:

Provide on-site installation of Allen-Bradley and Rockwell product lines.

Identify and correct hardware equipment failures, software discrepancies, or programming problems.

Provide instruction on proper use, application, operation and maintenance of the system.

Isolate and identify failures with associated equipment not supplied by Rockwell Automation.

Conduct product and solutions training sessions and classes for customers and peers as required.

Working conditions are often in remote areas with extended camp stays required.

Relocation assistance may be considered.

College Diploma or Technologist Diploma – Engineering, Electrical Technologist, Electronics or related discipline.

Possess a sound knowledge of industrial codes and standards.

Highly developed interpersonal skills.

Excellent commercial customer relation skills.

Strong ability to multi-task and work independently under pressure.

Willingness to carry on-call pager according to a rotational schedule

Ability to problem solve and respond to standard situations.

Ability to speak write fluent English.

Candidate will be required to submit to regular drug and alcohol testing as per the health and safety standards in the oil and gas industry.

Candidate must be eligible to travel into the USA for training.


Rockwell Automation is an Equal Opportunity Employer