Enterprise Systems Engineer I Job in Omaha, Nebraska US

Enterprise Systems Engineer I

First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small. Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STARreg; PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheckreg; Electronic Check Acceptance Services, MoneyNetworkreg; Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STARreg; CertiflashSM Solutions, and more. First Data. Beyond the Transaction. Install, configure, and maintain IBM z/OS operating system and independent software vendor (ISV) products mainly from Computer Associates Work with senior team members to perform problem determination and resolution, capture and transmit system dumps, closely work with vendor's technical support, apply fixes and patches, coordinate testing and implementation of fixes and new versions, and work with other mainframe-based technical teams on production roll-out Work with internal customers to clarify technical requests, testing and validation, and project support needs Work with capacity and performance teams in proactively addressing potential performance issues impacting service levels Work with computer operations to quickly resolve incidents and automate operational processes such as IPLs, PORs, and SAD. Follow all operational procedures associated with change, incident, and problem management. This position requires that the successful candidate must be a lawful permanent resident or US Citizen. Two to four years as z/OS Systems Programmer in a large mainframe organization preferable. Basic skills/knowledgeable in the implementation and support of z/OS installations (possible to include data sharing and highly-available z/OS solutions). Basic skills/knowledge of SMP/E, JCL, REXX, and IOF or SDSF Basic skills/knowledge of the installation and maintenance of ISV products Basic skills/knowledge of z/OS components such as Storage Management, VTAM, or TCPIP / products such as DFHSM, StopX37, and IAM, CA-Netmaster. Knowledge of DR/BCP concepts desirable Knowledge/experience with CA-MSM desirable Basic Problem Diagnosis skills. Basic understanding of diagnostic tools (slips, trace, RMF, CA-Sysview). Understand essentials for vendor contact. Good interpersonal skills, good verbal and written communication skills. First Data's Global Operations and Technology division closely integrates operations, technology and product development to make sure we have the right platforms in place today and into the future to meet the ever changing demands of our partners. With nearly 17,000 employees OT makes sure we offer the security, reliability, speed, and simplicity that our customers look for in a processing provider. OT is a large organization touching nearly every aspect of First Data service delivery, including; product development; client project delivery; infrastructure operations; global service delivery; information services, strategic sourcing, and enterprise security, risk and compliance into a single end-to-end organization.