Entry Level Transportation Account Manager
Company Description
At C.H. Robinson Worldwide, Inc. our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 500 Company we are today. As a global provider of multimodal transportation and produce services, we are headquartered in Eden Prairie, MN and operate through a network of more than 7,000 employees in more than 235 offices in the United States, Canada, Mexico, Europe, Asia, South America, Australia, and the Middle East. We are the largest third party logistics (3PL) company in North America, and our services extend to more than 35,000 customers globally, ranging from other Fortune 500 companies to small businesses in a variety of industries.
Our people are our greatest asset and create a unique corporate culture that has built strong relationships with customers around the world. They execute our tradition of service on a daily basis and take pride in sustaining our dynamic leadership in the transportation logistics industry. You'll feel the energy the moment you step into one of our branches. That energy is what inspires us to find motivated individuals to join us in our quest to find solutions, develop innovative technology, and provide exceptional service to our customers.
Position Description
As an Account Manager you will work with our Sales Team to manage existing accounts. Main responsibilities include devising and executing tailored solutions to increase efficiency, add value and maximize profitability through out the supply chain through customer service, shipment management, and problem resolution. You will also be responsible for collaborating with the sales team on price negotiations, carrier selection, timing of shipments, forecasting, business planning, customer growth strategy, drive business review, efficiency reporting and other customer meetings. This position also ensures that standard operational procedures, key performance indicators and other account metrics exist and are executed on a daily basis.
Account Managers are driven, dedicated, highly motivated, enthusiastic, intelligent and passionate. Employees that excel at this position are dependable and adaptable to different needs within the team.
Responsibilities
- Responsible for excellent load board maintenance and team performance.
- Proactively monitor and address service level concerns.
- Develop solutions for service improvement and operational enhancements.
- Manage communication between the customer, sales and operations team.
- Prepare and perform face-to-face presentations for customers.
- Strong commitment to the portfolio of accounts and the branch overall.
- Independently generating new sales revenue.
- Collaborate with team on pricing decisions, the selection of supplier and timing of shipments
- Focuses on selling the core products, modes and services.
- Participates in face-to-face meetings.
- Transitions account or may handle operational execution: sourcing carriers, negotiating rates,
Problem solving, manage issues and other tasks required of the business.
- Works with manager in forecasting, business planning and strategy.
Required Qualifications
- Bachelors degree or equivalent industry experience
- Effective communication skills
- Strong customer service skills
- Attention to detail and accuracy
- Ability to multi-task
- Team oriented
- Decision making skills
- Problem solving and analytical skills
- Growth and sales oriented
Benefits
We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, a retirement plan with generous company contributions sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.
Equal Opportunity Employer
C.H. Robinson Worldwide, Inc. Equal Opportunity / Affirmative Action Employer
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1417647-1848-1130