Epic Site Support Specialist Job in Not Specified, California US
Epic Site Support Specialist
COME SUPPORT THE TECHNOLOGY THAT SUPPORTS LIFE Enhancing the quality and efficiency of patient care, our electronic medical record system is a unique information management and care delivery infrastructure. Commonly referred to as KP HealthConnect, this highly sophisticated technology integrates a member's electronic inpatient, outpatient, and clinic medical record with appointments, registration, and billing. Meaning members, physicians, and authorized care providers are connected to vital information 24 hours a day, seven days a week. Growing and maintaining this unique system calls for people with a unique set of skills-the most important of which is knowledge of Epic software. With a background in Epic and backed by the resources of Kaiser Permanente, you'll help define the future of care delivery through technology. These roles are highly independent and entail everything from performing needs analysis and identifying areas of improvement to system development and implementation. Qualifications: Come provide end-user support for KP HealthConnect, including addressing system implementations and upgrades and responding to and monitoring service requests. As an Epic Site Support Specialist, you'll diagnose, troubleshoot, and coordinate the resolution of problems and issues related to the electronic medical record; analyze situations in the clinical environment to resolve technical problems; and identify and coordinate system updates, changes, and enhancements to support clinical information and meet business needs. You'll also facilitate the installation and implementation of KP HealthConnect and hardware equipment between our IT, patient care, and business process teams and provide basic training and consulting to end users. If you are looking for a chance to apply your Epic skills to an epic opportunity, join us.