ERP Sales Engineer Job in Chicago 60290, Illinois US
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare, and media markets, powered by the world's most trusted news organization.
Pre-Sales System Engineer
Job Summary:
In this position, the Systems Engineer is to provide prospective customers with technical expertise, build quality relationships with both IT and the Business, conduct thorough needs analysis for targeted demonstrations, uncover potential objections, and assist in defining the competitive landscape. This will include activities such as needs analysis calls (discovery calls), filling out RFPs, product presentations, integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate, and work with Professional Services to create the "complete solution" during the pre-sales process. S/He will be able to solve complex problems, answer prospects' and team members' detailed product questions, prepare and perform detailed product demonstrations. This individual will operate under minimal supervision with wide latitude for independent action.
Job responsibilities include:
• Builds relationships with potential customer's IT Department
• Performs extensive needs analysis and client contact before product demonstration.
• Performs focused product demonstrations.
• Responds to RFPs with great detail and professionalism.
• Assists sales managers/sales reps in preparation of proposals.
• Answers one-off questions from potential customers.
• Maintains and continually upgrades technical understanding of products.
• Provides technical leadership and ensures technical issues are resolved.
• May provide work leadership to more junior technical support staff.
• Travels within assigned territory as required.
Job and work experience requirements:
• Bachelor's degree in business or computer science.
• Three to four years of technical product support experience in either a sales engineering role and/or in a product support role
• ERP experience-the candidate needs hands-on experience with one of the major ERP platforms (e.g. SAP, Oracle etc.) especially in financial modules (AR, AP and GL). The ideal candidate has worked for a company that provides a complementary bolt-on product for a major ERP platform.
• Implementation experience is desirable. If they have not implemented ERP applications, then they need to at least have sold the ERP in a pre-sales role
Special skills and knowledge requirements:
• Demonstrated ability to communicate highly technical concepts and processes to the "common person"
• Excellent knowledge of Order to Cash and Procure to Pay business operations
• Demonstrated ability to resolve complex pre-sales technical problems, working with field sales personnel.
• Demonstrated ability to present technical concepts in clear manner to customers through demos and proposals
• Excellent and professional writing, editing, and communication skills are required
• Ability to work externally and internally with all levels of the organization
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com.
More information about Thomson Reuters can be found on thomsonreuters.com.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the fiscal year 2011 (October 1, 2010-September 30, 2011).
