eSolutions SDMA Support Specialist recruitment
Position: eSolutions SDMA Support Specialist
Location: Singapore
Department: IT - eSolutions
Role Summary
Report to the Global Head of eSolutions SDMA Support, the job holder will support and monitor customer SDMA system (Sponsored Access), then ensure necessary control are in place on overall SDMA architecture and on each existing/on-boarding customer system platform, which is connecting to global market.
Responsibilities
• Monitor SDMA system health status of exchange connectivity, risk module, and order filter
• Examine order limit placed in low latency platform and compare against real-time audit system, then alert for abnormal customer system behavior
• Ensure and manage necessary control is in place by multiple aspects such as Hardware, Software, Network, Data Center, Exchange system and etc.
• Handle unexpected customer system emergency by:
• • Assisting mass cancellation of the client working orders
• • Shut down customer DMA system access toward exchange
• • Escalate to other global Electronic Trading groups to resolve situation as needed
• 24/6 operational support as required; on-call rotation
• Be the primary contact point for exchange for inquiry, request, and complain toward customer DMA system that we sponsor
• Be the primary liaison with customers regarding technical solution for Sponsored Access
• Ensure all SDMA system promoted to production satisfy the requirement by coordinating with customer on-boarding team and trading system engineers
• Perform other duties or projects, as assigned
Requirements
Experience
• 3 – 4 years of supporting, deploying, or using Electronic Trading System experience
• 2 – 3 years of experience in communicating with customers
• License for Futures and/or Securities trading such as Series 3 / Series 7 desired
• 2 – 3 years of UNIX and/or Network experience
• Experience with risk control platform such as FTEN Risk Exposure suites is a plus
Knowledge
• Strong knowledge of global future and securities exchange trading
• Strong knowledge of High Frequency / low latency system design and business
• Solid knowledge of sell side business flow such as order flow, execution allocation, clearing
• In depth understanding of risk control, order filtering, regulation, compliance, and audit
Technical Skills
• Demonstrated experience on trading system
• Working knowledge of hardware/software, network, UNIX, trading system IT
• Basic understanding of FIX protocol, scripting, XML
Competencies
• Exceptional communication skills, ability to work in a fast-paced environment
• React fast and accurate under strong pressure
• Motivated and self-reliant, seek excellence
• Strong client service orientation, flexibility
• Assertive, well organized and detail oriented
• Demonstrated exceptional trouble shooting experience
• Desire and aptitude to quickly learn direct market access platform
Education
• Degree in technology related or financial field, or comparable work experience
About Newedge
Newedge, a 50/50 joint venture between Société Générale and Crédit Agricole CIB, is a major force in global multi asset brokerage business, with a world-leading position in the execution and clearing of listed derivative products. With a presence in more than 20 locations in 16 countries, Newedge offers a full range of clearing and execution services covering options and futures contracts for financial products and commodities, as well as for money market instruments, bonds, FX, equities, and commodities on OTC markets. Newedge provides a range of value added services, including prime brokerage, asset financing, an electronic platform for trading and order routing, cross margining, and the centralized reporting of client portfolios. Newedge, which primarily serves institutional clients, provides access to more than 85 exchanges. Newedge's 3,000+ employees form a close-knit, multinational team that can innovatively respond to its clients in fast-moving markets.
For more information, visit www.newedge.com.