Executive Director, Internal Communications Leader recruitment

KEY ACCOUNTABILITIES

• Review current internal communication practices and work closely with the Global Head of Talent Management to develop a full strategic plan, including resource requirements, that promotes two-way communication channels across the firm and increases employee engagement at all levels

• Collaborate closely with the CEO and members of the Executive Committee to develop key messages related to the Firm’s mission, strategy and culture

• Identify and implement innovative and relevant cross-functional communication channels to maximize synergies which exist across the global organization

• Work closely with key business units and Office Heads across the firm to devise appropriate internal communications to support their activities and align global and local messages

• Manage the development and implementation of an MSCI intranet and appropriate employee feedback channels

• Support any corporate disaster recovery (DR) situations with an internal crisis communications plan

• Develop and maintain appropriate internal communications practices to ensure consistency

• Plan and coordinate regular global and local town halls

• Monitor and evaluate the ongoing the effectiveness of the firm’s internal communications, making appropriate improvements and recommendations

• Review different employee segments/audiences and consider alternative communication strategies

• Coach senior leaders on an individual basis in delivering key messages

• Collaborate closely with Head of  Marketing Communications and Investor Relations to ensure alignment of internal and external messaging

• Partner with Global Recruitment to develop and implement a compelling employee brand for MSCI which increases our ability to attract high quality talent to the firm

DESIRED EXPERIENCE QUALIFICATIONS

• Experience working closely with CEO and Executive Committee level management and able to manage those relationships with skill and diplomacy

• Experience in transforming or creating an internal communications program globally, preferably within a financial organization

• Proficiency and experience in using online communications channels such as intranets and social media

• Strong people skills and the ability to communicate with employees at all levels in the organization, and across multiple time zones and cultures

• Excellent verbal and written communication skills, including fluent English

• Expertise in writing internal communications including gathering and editing content from a variety of sources

• Confident self starter with proven leadership qualities

• Strong passion for internal communications and ability to operate on a strategic and tactical level

• A dynamic, enthusiastic, self-motivated, and results-driven individual who is comfortable speaking in large groups representing different levels within the organization

• Track record of high-performance partnerships and customer focus, with demonstrable skills in managing multiple stakeholders across a globally distributed matrixed organization

• BA in related field or business. Masters in Communications, Marketing or related discipline a plus

• Experience in the financial service industry a plus

Ability to travel approximately 25%