Executive Director Job in Thiensville 53092, Wisconsin US

Job Summary

 

The Executive Director is responsible for the day-to-day management and supervision of a facility under contract management.  Responsibilities include: hiring, scheduling, orientation, evaluation of all employees assigned to the facility, resident admission, relationships with tenants and their families and/or responsible tenant representatives, adherence to annual budget, community relations, relations with facility ownership, and relations with all other appropriate state and county Department of Social Services representatives.  All responsibilities will be conducted in a manner consistent with the assisted living philosophy of Ashford Martin Corporation.

 

Tasks

·         Assure the provisions of high quality services needed or desired by tenants.

·         Assure that tenants receive appropriate levels of assistance with activities of daily living and clinical services offered by the facility.

·         Monitor on a daily basis, key measurable indicators of the quality and requirements of senior residents.

·         Maintain relationships between the residence and the tenant’s families and/or other individuals responsible for the general well-being of the tenant.

·         Establish means providing tenants with the capability of purchasing food, supplies, and the necessary clinical items.

·         Organize and administer tenant admission and appropriate categorization of tenants including maintaining the targeted occupancy levels and cost control.

·         Maintain ongoing relationships with existing and potential referral sources, including: hospitals, nursing homes, home health agencies, physicians, and the general public.

·         Maintain effective marketing, advertising, public education programs concerning the capabilities and services offered by the facility.

·         Create and maintain relationships with significant community organizations and agencies.

·         Attain and/or maintain ongoing compliance with appropriate state, local, federal, regulatory, and/or accrediting body standards.  Prepares to meet all standards and requirements through regular internal audit, updating of programs and operating policies and procedures, including medical records documentation and environmental standards.

·         Establish and maintain the annual operating and capital budget.

·         Implement selection, orientation, in-service, scheduling, and evaluation of all staff employed at the facility.

·         Direct, supervise, and evaluate work activities of all personnel at the residence, including contracted staff and volunteers.

·         Maintain complete and accurate personnel and tenant records.

·         Promote teambuilding of staff and of leadership initiatives at regular corporate and facility team meetings.

 

Tools Technology

Tools Used:

·         Desktop computers

·         Notebook computers – Laptop computers

·         Personal Computers

·         Scanners

·         Fax Machines

·         Copy Machines

·         Telephones

·         Lifeline Systems

 

Technology Used:

·         General Computer Software – Microsoft Office and Microsoft Works programs including Word and Excel

·         Time Management and Scheduling Software – ACT Software and other contact and scheduling software/databases

·         Internet – Internet navigation and use of common email programs.

 

Knowledge

·         Customer and Personal Service – Knowledge of principles and processes for providing customer (tenant) and personal services.  This includes customer (tenant, family, Power of Attorney) needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

·         Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, leadership and management techniques, and the coordination of people and resources.

·         English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

·         Personnel and Human Resources - Knowledge of Ashford Martin Corporation’s principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations, and personnel information systems.

·         Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

·         Law and Government – Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules and the democratic political process.

 

Skills

·         Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking appropriate and relevant questions, and not interrupting at inappropriate times.

·         Reading Comprehension – Understanding written sentences and paragraphs in work-related documents.

·         Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

·         Monitoring – Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

·         Speaking – Talking to others to convey information appropriately and clearly.

·         Time Management – Managing one’s own time and the time of others effectively.

·         Judgment and Decision Making – Weighing the relative costs and benefits of potential actions to select the most appropriate action.

·         Service Orientation – Actively looking for ways to help others.

·         Active Learning – Creating mental notes of new information to be used in current and future problem-solving efforts.

·         Writing – Communicating effectively in writing as appropriate for the needs of the audience.

 

Abilities

·         Oral Comprehension – The ability to listen and understand information being presented orally.

·         Deductive Reasoning – The ability to apply information to problems or situations to produce answers/decisions that make sense.

·         Inductive Reasoning – The ability to combine or apply several relevant pieces of information together to produce answers/decisions that make sense.

·         Oral Expression – The ability to communicate spoken sentences and ideas in a way that others can understand.

·         Written Comprehension Expression – The ability to read and understand written ideas/sentences; also to write sentences and ideas so that others can understand.

·         Information Ordering – The ability to prioritize and put things in order in a way that is beneficial.

 

Work Activities

·         Establishing Maintaining Personal Relationships – Create and maintain working relationships with employees, tenants, and their families/friends.

·         Decision Making Problem Solving – Analyzing information to make prompt and informed decisions.

·         Coordinating Work Activities – Grouping people and resources in order to accomplish tasks/needs of the organization.

·         Communicating with Supervisors, Peers, Subordinates – Use effective communication skills to promote a “no-surprise”, well-informed environment.

·         Monitoring Controlling Resources – Oversee the resources in order to meet current budgets.

·         Updating Using Relevant Information – Actively seek information in the environment and from outside sources to apply to your job.

 

Work Styles

·         Leadership – Job requires a willingness to lead, take charge, and provide mentoring and direction.

·         Dependability – Job requires reliability, soundness, and responsibility in fulfilling obligations.

·         Integrity – Job requires you to be honest and to uphold ethical standards.

·         Flexibility – Job requires you to be open to others’ opinions, and to adapt to situations and changing work schedules.

·         Concern for Others – Job requires a general concern for the well-being of others, to be sensitive, understanding, and responsive to others’ feelings.

·         Self Control – Job requires you maintain composure and professionalism at all times, keeping emotions in check.

·         Independence Initiative – Job requires you to take upon yourself with little or no supervision or guidance to complete tasks.

 

Qualifications

·         High School Diploma or equivalent is required.

·         Knowledge and five years working experience in the healthcare industry is required.

·         A Registered Nurse is preferred, but not required.