Facilities Manager Job in Cardiff, Wales Uk

My client is currently recruiting a Facilities Manager in the south Wales region.

Job Purpose:

To be responsible for the overall FM service delivery, supplier monitoring, customer service and client liaison on allocated site(s).

Key Responsibilities:
? Total responsibility for the service delivery of facilities management services on their site of residence
? To be based at the main hub / site of responsibility.
? Manage the on-site Facilities Coordinator and
? Monitor and coordinate the Supplier teams for their site
? Carry out PMS audits for individual sites
? Performance Management of on-site teams,
? Ensure consistent and high level service delivery across their site.
? Work closely with the wider ISS, SP and client team reporting on progress and developments
? Identify areas of improvement in delivery of the services and processes and implement change as required
? Ensure all aspects of Statutory Compliance are maintained as required at all times
? Ensure HS guidelines and regulations are followed at all times
? Monitor, record and investigate accidents and near misses.
? Provide cover and support to other FM and Senior FM's.
? Taking part in the 'call out' rota and attending emergency call outs if required
? Work closely with their Senior Facilities Manager counterpart to ensure a consistent level of service delivery across the corporate estate.
? Working closely with the on -site teams ensure all aspects of Performance Targets are met and all works are carried out effectively, efficiently and in a safe manner.
? Meet regularly with site teams to ensure a combined approach in delivering the services to our client
? Ensure Operational statutory compliance and completion of PPM works on their managed site.
? Support reactive situations and the development of Post Incident Reports as necessary
? Ensure the on-site team has the correct skill set to perform their role
? Manage all Help Desk calls to conclusion via SP team
? Create own personnel development

Person Specification:

Qualifications:
 Graduate calibre (or appropriate time served track record)
 Professional qualifications

Previous Employment
 Proven record of employment within the FM Management arena.
 Strong customer and client focus - must have worked in customer facing Facilities Management environment.
 Supplier management - must have knowledge of managing suppliers in a similar type of environment.
 Evidence of managing performance and identifying improvements through the use of management data.
 Team Player - proven record of employment within a contract/project/facilities management team
 Communication - good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions.
 Proven track record of achievement
 Demonstrates there skill in co-coordinating and supervising ME and/or Soft services and full awareness of HS issues
 Able to work out of hours to support service delivery needs as necessary.

Skills:
 Proven ability to motivate, lead and develop a team of people
 Ability to interface across all levels of the organisation
 Ability to negotiate and influence across Client and Supplier organisations
 Compute literate
 Good written and verbal communication
 Ability to build and maintain relationships
 Ability to lead motivate and develop a team
 Excellent time management and organisational skills
 Ability to react quickly and decisively when faced with a problem or issue
 Ability to work under pressure and to tight deadlines
 Commercial and financial awareness in a client environment

Attributes:

 Focus on the success of the business
 Flexible attitude towards working relationships and Practices
 People person - Team player
 Open to listening, understanding and implementing new ideas, concepts and practises

We are committed to promoting equal opportunity to people of all ages in the workplace and operates as both an employment agency and employment business.