Facilities Services Manager – Kaiser Permanente/National Facilities Services
Facilities Services Manager - Kaiser Permanente/National Facilities Services - Pleasanton, CA
Facilities Services Manager Kaiser Permanente/National Facilities Services Pleasanton, CA The Facility Operations Manager is responsible for leadership of facility operations serving the KP-IT portfolio of space and the occupants, primarily IT employees. The incumbent is a key member of the National Functions Facilities Services leadership team and will be directly managing employees and operations for approximately 1.5M - 2M square feet of administrative located in multiple campuses (in various KP locations in NCAL, SCAL and NW areas). S/he is responsible for facility operations of IT's owned and leased sites, client relations, capital maintenance driven projects, operational components of tenant improvements, minor construction projects, purchasing, procurement and installation, safety and security and office services including maintenance, mail and conference services. Regular travel will be required. This position interfaces with Facility Operations business line leaders in NFS to ensure consistent practices, standards, tools and processes are implemented and delivered to the client, IT. Some travel will be required. Essential Functions: - Plans, develops, implements and monitors facility service activities for PO or KP-IT which support the business goals and objectives of the PO populations. This includes: lease management, space allocation, safety and security, and office services. Lead a team of Facility Coordinators, staff and external consultants in the execution of these activities. Contributes to the achievement of National Functions Facilities Services objectives including ensuing the high quality, cost-effective and efficient delivery of services to internal and external customers. - Hire, train, develop, and manage staff of 10-15 Facilities Coordinators and various positions that may include maintenance, materials, procurement and administrative staff. Monitor performance and develop action plans to ensure high levels of staff accountability and performance. - Participate in the development of high level space strategies for administrative space in Northern and Southern California and in the Northwest. These strategies include space planning, occupancy planning and increasing density in the current space and provide the necessary information to senior leadership to increase, decrease, or change Kaiser Permanente's real estate portfolio. - Ensure compliance with federal, state and local regulations relating to real estate management, safety and security, et.al.; ensure compliance with enterprise policies and procedures Qualifications: Basic Qualifications: - Five years experience in corporate real estate management - Knowledge of federal and state laws and regulations related to real estate construction and contracting, environmental services, hazardous waste management and safety. - Proficient in customer relations, team building, conflict resolution, group dynamics, project management and budgeting - Knowledge of corporate and technology company administrative business needs and local real estate markets in multiple markets. - Understanding of Kaiser Permanente business and strategic plans - Bachelor's degree in Business Administration related field or equivalent experience (4 years). An individual should have the following core behaviors: Champions Innovation and Change Collaborates Communicates Effectively Develops Self/Others Drives for Results Focuses on the Customer Takes Accountability Demonstrates Business Acumen Exerts Influence Emotional Intelligence* Preferred Qualifications: - 3 to 5 years facility supervisory or management experience.