Facility/Janitorial Supplies Inside Sales Consultant Job in Saint Louis 63101, Missouri Us
Staples is the world’s largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media. Staples values the diversity of our customers, associates and suppliers.
We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.
Facility/Janitorial Supplies Inside Sales Consultant
Introduction:As one of the leading national cleaning and maintenance programs in the country, Staples Facility Solutions offers a wide assortment of janitorial and cleaning supplies, including their exclusive line of Sustainable Earth by Staples eco-conscious cleaners. With more than 15 years of industry experience, the Staples Facility Solutions’ nationwide team consults with business-to-business customers to create a customized solution, helping with product selection, usage, and training. Staples Facility Solutions is focused on delivering the best customer experience and the best service to support their needs. More information is available at http://www.staplesadvantage.com/facility-solutions /. Position Summary:Position will partner with team of Facility Solution Specialists within a region to assist in driving sales and improving customer retention through a variety of customer focused activities. Primary Responsibilities:
- Team w/ FSS to maintain existing customer relationships, and ensure FS program compliance, through numerous touch points with customers
- Drive FS sales by organizing, leading and executing different sales campaigns
- Drive retention and sales through customer visits focused on training, product demonstrations, vendor shows and other customer facing activities
- Participate/Lead sales calls on Enterprise accounts that reside in team’s geographic area
- Partner with operations and customer service teams to coordinate and ensure smooth and timely implementations of Facility Solution programs (e.g. dispenser installations) across team’s geographic area
- Serve as point of contact for Business Development teams to answer Facilities related questions
- Serve in the region as an expert in the Breakroom category and participate on sales calls for customers interested in this product set
Basic Qualifications:
- 1-2 years minimum prior related work experience required
- Ability to work and contribute to a team atmosphere of selling
- Strong communication skill set to drive compliance, retention, penetration and problem resolution
- Desire to develop and refine sales skills
- Strong relationship building and interpersonal skills
- Possess and utilize strong organizational skills to effectively manage implementations and to manage ongoing customer order and service needs
- Sense of urgency to provide the best quality and service levels at a competitive price to our customers
- Ability to manage a set territory and physically visit customer locations
- Computer literacy including competency related to MS Windows-based applications
Preferred:
- Bachelor's degree
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