Field Engineer Professional Job in Fort Hood, Texas Us
Description
Essential Job Functions
- Provides technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment.
- Conducts site surveys of customer sites and plans and designs systems installations.
- Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.
- Communicates project status, deliverables, priorities and contingencies.
- Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.
- Troubleshoots, diagnoses and applies logical solutions to installation problems.
- Responsible for all aspects of design, development, testing and evaluation of computer based systems.
- Must possess specific experience in the use of current tools and techniques applied to quality assurance, test and evaluation of hardware and software integration.
- Will analyze and design applications on complex, large-scale systems, including database management concepts.
- Knowledge of state of the art storage and retrieval methods is required as well as the ability to formulate specifications for computer operators/programmers to use in coding, testing and integration of computer programs.
- Develops plans for digital command and control systems from inception to conclusion.
- Defines problems and develops system requirements and program specifications from which programmers prepare system documentation and mitigation.
Qualifications
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in computer science, engineering or related field preferred
- Zero or more years of field or engineering experience
- Experience working with customer technology and support requirements
- Experience working with computer systems
- Experience working with the company's hardware, software and equipment products
- Experience working with various computer applications and ability to apply to situation
Other Qualifications
- Good interpersonal skills to communicate and work with customers and team members
- Analytical and problem solving skills
- Organizational and time management skills
- Good computer skills
- Ability to resolve hardware/software problems
- 3 years experience with basic computer troubleshooting skills
- 3 years experience in quality assurance
- 3 years experience in test and evaluation of hardware and software integration.
- High School Diploma or equivalent.
