Field Service Technician Job in Carlstadt, New Jersey Us
Due to outstanding growth and continued success, Hoveround is looking for career-oriented individuals to join our team of professionals. We are currently seeking a Field Service Tech (Rehab Technology Supplier) for the greater Carlstadt area.
POSITION SUMMARY
Individual will be responsible for evaluating, delivering and servicing mobility equipment to clients in a designated service territory. Tuesday - Saturday
ESSENTIAL FUNCTIONS
- Delivers personal mobility equipment to clients.
- Trains clients on safe use of company equipment.
- Performs troubleshooting, preventative maintenance and repairs on clients' equipment.
- Performs in-home evaluations and demonstrations of the features and benefits of company products to prospective clients in their home.
- Communicates daily with assigned customer service and/or scheduling representative for updates on the needs of clients regarding delivery and/or service requirements.
- Completes and submits paperwork for service orders, evaluations, deliveries and other activities with clients within 24 hours.
- Maintains inventory control, prepares status reports and conducts quarterly physical-count inventory.
- Documents and reports all product issues per company procedures.
- Maintains service areas of field office and service vehicle in clean and orderly condition.
- Handles, cleans and disinfects client equipment to be returned to the corporate office.
QUALIFICATIONS
- High School Diploma or equivalent related experience.
- Must be able to safely lift 65 lbs.
- Valid driver's license in state of hire and clean record required (company vehicle provided).
- Must be mechanically inclined with 1-4 years related experience (in-home experience a plus).
- Previous warehouse experience preferred.
- Strong organizational skills and ability to work independently.
- Computer literacy in a Windows environment.
Hoveround offers excellent compensation and a comprehensive benefits program which includes: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, company matched 401(k) with full vesting after two years, and an Employee Assistance Program.
It's a place where you can work with other intelligent and motivated people. It is a place where you can find a work and life balance. We're doing work that makes a difference in the quality of people's lives/ bring your passion and ideas and we'll give you the resources, creative freedom and the right atmosphere to implement them.