Field Service Technician Job in New Orleans, Louisiana US

Field Service Technician

Job ID: INS02121033 Field Service Techncian - INS02121033 Description: Field Service Technician Job code: INS02121033 Job description: The Field Technician Level B is responsible for remaining on rotational standby in order to prepare, dispatch, coordinate, and support all aspects of the global customer field service requirements at any time. This role must also be able to provide mid level system installation, commissioning, testing, and maintenance on Harris CapRock?s products as appropriate. Providing technical support and resource to ensure delivery of service. Liaison with clients, and groups within CapRock to ensure the timely delivery of service. Installation, commissioning and maintenance of fixed and stabilized satellite systems, including: o Configuration, test and faultfinding of satellite modems o Configuration, test and faultfinding of C Ku-band RF units o Assembly of fixed antenna systems o Assembly of auto acquiring VSAT antennas. o To provide assistance to senior Field Technicians during the installation, commissioning and maintenance of fixed and automated satellite systems. o To provide technical support and supervision of junior Field Technicians, including on the job training where appropriate. o To assist with the problem solving of technical issues within the company. o Travel to customers sites, often at short notice. o Ad hoc duties as required. o Comply with all safety requirements implemented by employer, customers, facility owners or venders involved in the employee?s daily tasks. o Complete all required paperwork accurately, legibly and obtain proper approvals from job site location management. o Communicate job progress to customers, CapRock Job Manager and Technical Services. Qualifications Knowledge of VSAT systems and related equipment Ability to install, commission, and fault find VSAT systems and equipment. Previous experience of installing, commissioning and fault finding auto acquiring satellite systems and equipment. Test Equipment ? able to use a range of suitable test equipment including Spectrum Analyzers, BERT testers, Wattmeter etc. Radio? able to install and fault find on typical installations. LOS, VHF and UHF radio, microwave, satellite technologies, SCADA PC literate Good communication skills (written and verbal) Ability to work to meet both customer and company demands within a short timeframe. Possess the ability to work unsupervised to accomplish all assigned tasks Experience in computer networking systems and components a plus. Experience in proper usage of a variety of hand tools. Must be available on-call twenty-four (24) hour, seven (7) days a week, except for periods designated by the service supervisor. Must be able to lift 75 lbs. and possess the ability to climb structures as required installing communication and antenna systems. Must have a valid driver?s license and clean driving record Preferred Additional Skills: Previous experience of routers, TCP/IP, PA and radio systems preferred Associate?s degree in electronic/engineering/telecom or data networks preferred. Two to four years experience in radio frequency communication systems ? radio, microwave, satellite technologies, SCADA and/or equivalent work experience is preferred. By submitting your r sum for this position, you understand and agree that Harris Corporation may share your r sum, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Requirements: Expertise Technical Education Associate (or equivalent work experience) JobType Full Time Locale USA - LA - New Orleans Preferred Language English