Field Specialist
Other companies make products.
We make a difference.
The UL family of companies is an internationally recognized product safety testing and certification organization, dedicated to improving the safety and security of people's everyday lives. Founded in 1894, we have earned the reputation as a global leader in product safety standards development, testing and certification. Over 6,800 employees together with representatives and business partners serve customers locally in over 100 countries.
Today we are comprised of five exciting businesses providing a wide range of product and public safety services under one of the most recognized and respected safety brands with an unrivaled global footprint:
- UL Product Safety
- UL Life Health Science
- UL Verification Services
- UL University
- UL Environment
We are proud of our role in public safety and work hard each day to help the world move forward - one safe step at a time. Together, we CAN make a difference....so if you'd like to make a real impact, make us your first choice!
Under limited supervision, independently executes the timely completion of assigned work orders and other Inspection Center projects by analyzing scope and determining requirements, evaluating complex product and systems to establish requirements and preparing reports. Maintains the integrity of the UL Mark by conducting various product, device, process, system and material inspections at various site and factory locations to ensure that they are produced and marked in compliance with various applicable technical requirements. Assists in the promotion, marketing and selling of new and existing UL services. Works with internal and external customers to resolve technical and administrative issues. Analyses, evaluates, and where necessary, proposes changes to Field Services policies and manuals and Follow-Up Services programs. May participate in review and interpretation of quality assurance programs.
- Independently performs safety and non-safety certification inspections and field evaluations in accordance with the required performance standards and requirements. Analyzes and evaluates examination and test results against applicable requirements. Uses technical judgment to determine whether noncompliance variations compromise the continued application of the UL Mark and may determine if alternative is acceptable. May audit customer quality management/assurance programs.
- Interprets and analyzes examination and test results against UL requirements, verifying the accuracy of manufacturers' measuring equipment and reviewing production and inspection records. Periodically reviews manufacturers' programs of production, inspection, and shipping to ensure products are produced and marked in compliance with UL requirements. Evaluates and facilitates options for corrective action where variations from UL requirements are noted.
- Communicates with manufacturers and customers, Authorities Having Jurisdiction and others to conduct non-safety and safety certification inspections. Investigates the misuse of UL Mark. Provides general information on policies and procedures for the varied UL services along with promoting and explaining the benefits of new and existing services. Discusses procedures, test methods, test results, sample selection and variations in products, devices, processes, systems and materials as necessary to resolve problems, implement changes to existing requirements or help develop new requirements.
- Provides technical assistance in several product categories and/or inspection methods.
- Uses instruments to perform inspections, such as micrometers, voltmeters, ammeters, and other UL supplied equipment. Observes the use of manufacturer's equipment necessary to meet UL requirements. Confirms the proper calibration of manufacturers' measuring equipment and may perform calibration of UL supplied equipment.
- Documents examination, variations and test results to appropriate UL forms. Maintains logs for scheduling inspections, time and expenses. Performs various calculations in more than one specific engineering field such as electrical, mechanical, chemical, or fire protection.
- Participates in proposing changes to the UL Policy Manuals such as the Field Services Manual. Reviews and submits comments on the new Follow-Up Services programs. Coordinates with other UL staff on conducting the field portion of File Reviews.
- Resolves process, management system and possibly engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- May participate in reviewing the work of other staff.
- May participate in reviewing and interpreting quality assurance program requirements to assist in implementation of alternate quality-based inspection programs.
- Performs other duties as directed.
- Detailed knowledge of third-party certification inspection processes
- Detailed knowledge of the technical vocabulary common to the appropriate discipline
- Demonstrated ability to identify and manage priorities
- Demonstrated ability to interface effectively with clients and staff at all levels
- Demonstrated ability to perform the full range of product, device, process, system or material inspections at manufacturing facilities or in the field, generally obtained through experience as a Field Representative I
- Detailed knowledge of third-party certification inspection processes
- Demonstrated ability to identify and manage priorities
- Demonstrated ability to interface effectively with clients and staff at all levels
- Must be fully bi-lingual, oral and written - English and French
- Location prefered Quebec City
Non-Destructive Testing
Successful candidate will perform NFPA some certification testing on Aerial Devices and Pumpers (including aerial component weldment inspections), Ground Ladders. Work includes Field and Factory evaluations of fire apparatus using NDT testing methods including magnetic particle, visual, ultrasound, and liquid penetrant. Candidate must be willing to travel and must have good interpersonal and communication skills. Job requires someone who is detail-oriented and can report data accurately and timely.
AAS in Non-Destructive Testing.
Candidate must possess a strong mechanical/electrical aptitude and technical ability. Candidate with previous certification to CP 189 or SNT-TC-1A in any of the above four methods is a plus. Must be able to work in confined spaces, must be able to lift at least 70lbs. Candidate must meet vision requirements as listed in CP 189. Must be able to work in elevated spaces. Requires good computer skills in Microsoft Word and Excel, IBM Laptop Computer/Lotus Notes.
Position requires travel.
Look at what we can do together!
You've learned about us - now we would like to learn more about you. If you like what you have read and you believe that you would be a good fit, we would like to hear from you. Our sustained growth and success is dependent upon the commitment of its workforce. We consider our employees to be our most valued asset and we offer challenging and rewarding careers, excellent working conditions, exceptional opportunities for your professional and personal development, and a competitive compensation package.
For more information and to apply, please visit us online at www.ul.com.