Field Technician Associate Job in North Island, California Us
Description
Description:
Individual will function as an avionics technician working as a member of the H-1/H-60 Field Modification Team. This individual will be responsible for accomplishing day to day workload requirements in support of the H-1/H-60 field modification and installation team. Installation of avionics upgrades/changes and avionics kits to H-1 and H-60 helicopters will be required. Primary tasking will consist of Night Vision Device, IMDS and Armed Helicopter installs on the H-60 helicopter, and APX-118 system upgrade for the H-1 Helicopters. Other System upgrades may consist of Blue Force Tracker, Air Ambulance conversion, GAS-1 and AWICS integration projects for the H-60 helicopters.
Essential Job Functions
- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Acts as a liaison with customers on administrative and technical matters for assigned projects.
- Performs analysis and prepares reports on system problem trends and issues.
Qualifications
Basic Qualifications
- High school diploma or G.E.D.
- Seven or more years of field support experience
- Experience working with the company's hardware, software and equipment products
- Experience working with customer technology and support requirements
Other Qualifications
- Good interpersonal skills to work with customers and other unit personnel
- Good analytical and problem solving skills
- Good communication skills
- Good time management and organizational skills
- Ability to resolve hardware and equipment problems
- Willingness to travel
