Field Technician Job in Santa Fe, New Mexico Us

Field Technician- Avaya PBX

Location: Santa Fe, NM

 Altura Communications Solutions is a market leader in sales and service of telecommunications products.  Altura has ranked #1 in providing service in the telecommunications market for nine consecutive years.   As an Avaya Platinum-level Business Partner, Altura sells the world-leading Avaya telephony products nationwide.  Altura is poised for growth due to the combination of our best-in-industry service and Avaya’s best-in-industry products.  Headquartered in California, Altura has nationwide sales and service capabilities with 16 service centers and 300 employees.  Outstanding customer satisfaction is our top priority.  Visit us at www.Alturacs.com.

 

POSITION SUMMARY:
Responsible for proficient performance of all phases of PBX and peripheral pre-cut/post-cut installations. Prior experience performing Moves/Adds/Changes on Avaya Communications Managers systems with little or no technical assistance.  Strong technical knowledge of IP Office, Modular Messaging, Avaya IQ and Call Center a plus. Must have practical understanding of basic data base, basic wiring, networking, telephones and trunking associated with the traditional and converged telephone systems. Must be able to perform local and remote software changes and repair procedures using appropriate technical documentation.  Position will be servicing customers in the branch service area or possibly site dedicated at a customer site.

* Perform station routing, troubleshooting, testing, repair and preventative maintenance of system/station equipment.
* Perform Moves/Adds/Changes and installation of products.
* Keep management informed of unusual maintenance problems and user response to repairs and general services.
* Prepare and maintain related records of work performed. Assist in training of less experienced technicians.
* Perform other related duties as directed by management.

QUALIFICATIONS:
Qualified applicants will possess the following:
* Certificate/Technical training degree in telecommunications or electronics.  CTP Certification is preferred.
* 4-5 years of telephone/PBX and computer hardware/software installation, MAC, convergence, service experience.

* Avaya Definity experience and certification on Communications Managers preferred.

* A complete understanding of personal computers and data applications is required and the ability to read schematics and operate various kinds of data and electronic test equipment is highly desirable.

* Performs installations of Network equipment to enable IP telephony solutions.

 

ESSENTIAL JOB FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Some of the main requirements are listed below:

* Must be able to lift up to 50 lbs.

* Must be able to perform repetitive motion type work.

* Must be able to climb, lift heavy equipment, squat, bend and sit for a prolonged period of time.

 *Must be willing to travel as required.

Altura offers a competitive compensation and excellent benefits package that include medical, dental, vision, life insurance, STD, LTD and 401K. EOE M/F/V/D.

CLICK ON APPLY NOW BUTTON TO SUBMIT YOUR RESUME