Field Technician M/F Job in Zaventem 1930, Flemish-Brabant Belgium
Our CLIENT
Our client is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Our client is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
And as communication changes the way we live and work, our client is playing a key role in this evolution. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one.
· Give technical support to the RAN Field Technicians Field Support Engineers on professional (technical) level. This on curative, preventive and planned interventions
· Analysis of Field Team SLA/KPI performance and take adequate corrective actions if needed (actions plan definition execution)
· Provide and ensure the adequate reporting and follow-up of internal and external parties
· Create and adapt the relevant processes to support the Field Operations department
· Participate to integrate new field activities in team, identify new business opportunities
· Is responsible for definition, implementation acceptance of assigned field projects
· Shall participate in a 24 x 7 x 365 callout rota as guard, and they have to work out of hours/out of area to support reactive and planned work requests
QUALIFICATIONS
· Bachelor or master degree in engineering or equivalent and / or relevant experience in related discipline
· Knowledge and min 1.5 years experience in GSM, UMTS, Microwave, IP and radio networks
Competence
q Fluent spoken and written English. French and/or Dutch is mandatory
q Knowledge of Network Build processes is a plus
q Practical knowledge of MS Office applications