Financial Service Advisor -Inbound Customer Service Job in Springfield, Missouri US
Financial Service Advisor -Inbound Customer Service
About JPMorgan Chase JPMorgan Chase Co. (NYSE: JPM) is a vibrant, healthy financial services firm that is poised for additional growth. Ranked among the "Most Admired Companies" by FORTUNE magazine, JPMorgan Chase manages assets of $2.3 trillion and employs more than 240,000 employees in 60 countries. We're a recognized leader in investment banking, asset management, private equity, commercial banking, credit cards, and financial services for consumers, small business and commercial banking. We serve millions of consumers in the United States as well as many of the world's most prominent corporations, institutions and government entities through our key brands: J.P. Morgan and Chase. If you're interested in working in an environment where leadership, excellence, integrity and diversity are among our core principles, then explore the opportunities at JPMorgan Chase. Further information about careers at JPMorgan Chase can be found on our website: www.jpmorganchase.com/careers . Why do I want this job? Opportunity: We offer exciting career opportunities while working for one of the world's most respected and stable financial companies. Rewards and Benefits: You can maximize earnings by combining your salary with excellent benefits (starting the first of the month after hire). What will I do? An Advisor's Role: Advisors at Chase partner with our Credit Card customers during calls to build the relationship with the customer, align them to the products/services they need and ensure business needs are met. This is a role for you if you enjoy interacting with others over the phone, are comfortable building rapport quickly, are self-motivated, passionate about succeeding and demonstrate business maturity. What should I expect? Culture: On a day to day basis, your time will be spent in a motivating, fast-paced team environment where you will have the opportunity to learn from experienced leaders; experience a respectful and diverse group and have access to self-directed development opportunities. Schedule: Upon being hired you will select a schedule that is based on the business need. Once you choose your schedule you can expect to remain in your schedule for approximately 12 months. Training: You will be required to attend paid comprehensive training that includes classroom learning, ongoing coaching and live calls to ensure you are prepared. Salary Range: Hourly based on experience. Schedules: Vary Monday - Sunday between hours of 6AM -12AM 8 weeks paid training - Monday-Friday 8:00am-5:00pm Additional 10% Shift Differential for later shifts Training class Start Dates: 04/30/2012. This position offers a base salary. These positions are located in the Springfield, Missouri Chase Card Member Site at 303 E Republic Road.