Financial Services Office Senior – Operations Improvement – Lending recruitment
Being part of a dynamic, growing organization offers an exciting career path full of opportunity. Ernst Young's Financial Services Office (FSO) is a unique, industry-focused business unit that provides a broad range of integrated services which leverage deep industry experience with strong functional capability and product knowledge. With a client base that includes financial institutions and other capital markets participants, there's tremendous potential for growth - and we're prepared to tap into that potential. Our FSO team takes a strategic approach to helping clients mitigate risk while improving and sustaining their business performance. In today's complex business environment, that means understanding the relationship between risk, the regulatory environment, and performance improvement, and applying our knowledge to help clients achieve their business objectives.
When you're on our FSO team, you specialize in a particular competency - Risk, Performance Improvement, or IT Risk Assurance - all as part of a world class, cross-functional team. You also have the opportunity to work across disciplines with professionals who have broad financial services industry sector experience and deep subject-matter knowledge. In FSO, our growth strategy focuses on being account-centric, issue-based and competency-driven. That's what differentiates Ernst Young in the marketplace.
The time is now. If you are interested in being part of a dynamic team, serving clients and reaching your full potential - Ernst Young's Financial Services Office is for you.
Responsibilities
Be responsible for the management and direction of project teams as part of large projects. Manage relationships with client leadership and staff and has frequent and direct contact with other senior level individuals to provide retail banking functional knowledge and project direction.
Advise clients on a variety of business process services that help identify, assess, manage and measure the organization's capabilities. Help manage and deliver functional operations from originations to servicing and secondary marketing, operational strategy, business process improvement, cost management/profitability enhancement and business integration services through the full project lifecycle from assessment through design and implementation in several of the following areas:
- Lending organizations
- Mortgages
- Consumer Lending
- Commercial Finance
- Auto Finance
- Credit Cards
Qualifications
To qualify, candidates must have:
- a bachelor's degree and approximately 2 years of related work experience; or a graduate degree and approximately 1-2 years of related work experience
- experience in leading small to medium sized operations and technology change initiatives at leading corporations
- experience in Financial Services, specifically in the lending space (mortgage, consumer, auto, credit cards)
- process and domain knowledge including mortgage loan originations, fulfillment, servicing and securitization; experience with other consumer finance products (e.g., auto) beyond mortgage a plus
- understanding of key technology and services vendors and products supporting the mortgage value chain
- excellent written and verbal communication skills for developing client deliverables and presentations
- strong analytical skills; specifically, the ability to assess and diagnose financial services industry processes; six-sigma certification or exposure to other process improvement methodologies a plus
- strong presentation and communication skills
Ability to travel approximately 50% is expected.