Fixed Income Sales Support recruitment
An exciting and challenging opportunity has arisen to join a top tier investment bank within Operations. My client is seeking an experienced Sales Support to join Fixed Income Asia Team. They service client requirements within Fixed Income. They partner with Sales Team to smooth the on-boarding process and are responsible for trade processing.
In this role you will be working closely with Sales team and your duties includes:
-Sales support focus on the fixed income derivatives in APAC markets.
-Manage relationships with clients, front-middle office,provide exceptional client service to sales, traders and external clients, on any trade queries.
-Understand products and set up product instruments in Reference Data Systems.
-Understand the trade flow from front to back and assist sales in booking related transactions.
-Monitor client services to ensure continuous updating and implementation of operational procedures.
-Responsibility for managing the investigation and resolution of client complaints and escalation, as required.
In order to be successful in this role, you need to have
-IB middle office experience within Fixed Income Derivatives sales support/trade support or related CRM
-Strong product knowledge of fixed income derivatives (Credit and Rates).
-Excellent inter-personal skills and ideally some managerial experience.
-Fluent in English, Mandarin is a plus
If you have the experience highlighted above , please send me your CV for further consideration