Fleet Controller /Radio Operator Job in Dandenong South 3175, Victoria Australia
Swift Transport Services in Dandenong South currently have an opportunity available for an experienced local Fleet Controller to join our team. You will be responsible for the coordination of a fleet of drivers with assistance of a radio operator. Your objective is to ensure that clients are satisfied with deliveries and that all work is allocated in a timely and effective manner. You must have an exceptional knowledge of Melbourne and thrive in a fast paced and high-pressure environment. We are looking for someone who is responsible, mature, a decision maker, enjoys being in charge, can think on their feet and has a great attitude!
§ Management and coordination of all deliveries
§ Liaising with customers daily
§ Liaising with drivers and subcontractors
§ Data entry and follow up of customer enquiries
§ Managing assistant Radio Operator
§ Taking phone bookings
§ Training new drivers
§ Monitoring of fleet size, interviewing hiring new drivers
§ Customer service
To succeed in this role you must:
- Minimum 3 years proven experience as a Fleet Controller/ Radio Operator in Melbourne courier industry
- Exceptional organizational skills
- Be absolutely customer focused
- Be a decision maker and ability to find solutions under pressure
- Sense of urgency and responsibility
- Build and maintain great relationships with clients and drivers
- Solid computer skills
- Knowledge of OHS
- Have used a transport management system (TPLUS/Carry an advantage)
We are a growing company and can offer a stable long-term position with growth opportunities. We are a friendly team and this is a great role for an experienced fleet controller that thrives in a fast paced environment. You must be available between 7:30am – 5:30pm Monday to Friday.
Remuneration between $55,000 – $60,000 + 9% superannuation negotiable depending on experience.