Food & Beverage Manager Job in Palm Beach 33401, Florida US

Ovations Food Services, an affiliate of Comcast Spectacor, is currently seeking a talented, motivated, and experienced FOOD AND BEVERAGE MANAGER to assist with our food service operations at the Palm Beach Convention Center in Palm Beach, FL.  The Food and Beverage Manager (FBM) is responsible for the effective management and running of venue concessions and Catering operations including event planning support, scheduling, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the GM.

The Food and Beverage Manager will provide oversight and resolution responsibility for employee performance issues. The Food and Beverage Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.  A critical function of the FBM will be to actively mentor, train and help employees and volunteers meet company quality standards, and to promote a positive, enthusiastic and cooperative work environment.  The FBM will ensure that the part-time staff receives training, as well as coordinating and presenting the skills training module to NFP volunteers.

 

Functional areas of responsibility include:

·         Assist in the overall effective management of Catering and Concessions operations

·         Ensure proper set-up of all concessions locations prior to doors opening.  Set-up duties may include (but are not limited to): verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that LM or NFP Stand Leader has followed proper procedures for distribution and handling of cash.

·         Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.

·         Provides on-going direction, supervision, and mentoring hourly event staff. Monitor product quality and ensure high level of guest service.

·         Manage and run all venue concessions operations before, during and after the event.  Duties include staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, vault duties, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned by the GM or AGM.

·         Responsible for the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff, and guests.

·         Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed by the GM. 

·         Provide direction and oversight to Floor Supervisors, and service staff. Ensure that all Ovations and venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures.  Report any alcohol service or other compliance issues to GM or AGM immediately.

·         Complete post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports; serves as a resource for POS applications, training, and hardware problems.

 

 

 

Ideal candidate will have the following skills and experience:

·         Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

·         Nationally recognized, advanced food service sanitation training course certification.

·         Five (5) years experience, of Catering or Concessions food and beverage in a management level capacity.

·         Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

·         Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.

·         Ability to speak, read, and write in English.

·         Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.

·         Ability to work well in a team-oriented, fast-paced, event-driven environment.

·         Possess a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

 

Qualified candidates should apply online with a resume and cover letter.

http://ovationsfoodservices.teamworkonline.com/teamwork/r.cfm?i=43636

 

 

Ovations Food Services, LP - Ovations is an Equal Opportunity Employer.

No recruiter or staffing sales calls, applicant calls or walk-ins please.