Forward Deployed Engineer

Kinaxis™ is a leading edge software company located in Ottawa, Canada. Our RapidResponse on demand software enables manufacturers and brand owners to drive supply chain management (SCM) and sales and operations planning (SOP) from a single system. Some of our preeminent customers include RIM, Asics, Qualcomm, and Alcatel-Lucent to name just a few. For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com /.

If you are looking to make a difference, enjoy challenging work, and want to be part of an industry leading team, then Kinaxis is the place for you! With the stability of an established company, combined with the passion of a start-up, Kinaxis is a GREAT place to work. Our success and growth means we are expanding. We are currently looking for:

FORWARD DEPLOYED ENGINEER

Forward Deployed Engineers possess the rare combination of engineering excellence and business savvy needed to execute complicated software deployments, develop business strategy and improve the core product. **Please note: this position can be located anywhere in North America**

 

Responsibilities:

·         Work with the business team to find solutions for complex customer problems

·         Meet with prospective customers to gather product and integration requirements

·         Interface with current customers to ensure deployments and integrations are well executed.

·         Bring product knowledge from customer interactions to the engineering team

·         Help prioritize product backlog based on client interaction and needs

·         Construct scenarios to demonstrate the product to current and prospective clients

·         Configure and adopt the product to handle unusual client configurations

·         50% plus travel

Requirements:

·         Post-secondary degree in CompSci

·         3-5 years plus of: Java. Web Services,  XML,  XSLT, Transport protocols (HTTP, FTP)

·         Experience working with customers a definite asset

·         Excellent problem solving and analytical abilities

·         Must thrive in a  fast paced, ever changing environment

·         Must be able to juggle multiple priorities and deadlines

·         Excellent communication skills; both verbal and written