Fraud Analyst Job in San Francisco 94158, California Us
Fraud Analyst
Job Description:
Uses a variety of online systems to complete/document work and perform data entry. Duties may also include: resolving customer issues using multiple resources and records; preparing, editing, and/or correcting complex claims.
Minimum Qualifications:
Ideal candidates will posses a minimum of 2 years of banking experience with exposure to Disputes/Fraud Claims.
Strong customer service skills and excellent communication skills and the ability to handle irate customers.
Attention to detail and the ability to analyze data in order to reach a pay/deny decision.
Experience working in a fast paced, high volume production environment is must to be successful in this role to meet stringent deadlines while maintaining accuracy.
Proficient use of banking systems as well as Word, Excel and Outlook.
Preferred Skills:
2 year + experience in Banking, investigating fraudulent transactions. Reg E knowledge is a plus. Proven leadership skills with emphasis on team work. Self-directed/self-motivated.
- Punctuality is essential
- Must be flexible and be ready to work in a dynamic shift environment- weekends, holidays and evening shifts may be required.
- Vacation blackout period applies during the holiday season
OPEN ENDED CONTRACT POSITION
PAY: $14/hr
Required Skills:
Knowledge of ACH Claims, Strong Attention to Detail, Fraud Investigation, 2 years Minimum Banking Experience
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