Fraud Analyst recruitment
Main Responsibilities:
- Monitoring for fraudulent payments / withdrawals and taking appropriate actions
- Monitoring for any promotion or bonus fraud /abuse
- Resolving any chargeback claims
- Monitoring for any transactions from banned countries / territories
- Close liaison with other departments including treasury, client management, IT development
- Monitoring internal departments to ensure relevant procedures have been followed correctly in line with internal audit policies
- Provide a point of escalation for fraud queries passed on by internal departments and external agencies
- Support new initiatives and payment types as determined by the business strategy
- Manage chargeback process within stated KPI's
- Work with Group Head to integrate manage internal and 3rd party fraud tools
Ensuring that clients are treated fairly by knowing the customer and giving suitable advice, providing an appropriate level of service, communicating clearly and fairly and ensuring complaints are reported.
Essential Requirements:
- At least 1 year in a fraud prevention role
- Excellent Microsoft Office skills
- Good communication skills, both written and spoken
- Driven individual with a great attention to detail
- Able to work on own initiative as well as in a team environment
- Strong analytical skills
Desired:
- Previous experience in the spread betting, gaming industry
Finance Professionals is part of Hydrogen Group.
January 17, 2012
• Tags: Fraud Analyst recruitment, Graduates & Internships careers in the UK • Posted in: Financial