Fraud Policy Program Management Lead Job in Wilmington 19801, Delaware Us
About Barclays
Headquartered in Wilmington, Del., Barclaycard US creates customized, co-branded credit card programs for some of the country's most successful travel, entertainment, retail, affinity and financial institutions. The company employs 1,500 associates and was named a Top Workplace in Delaware in 2010. For more information please visit www.barclaycardus.com . Barclaycard, part of Barclays Global Retail Banking division, is a leading global payment business that helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed. The company is one of the pioneers of new forms of payments, and is at the forefront of developing viable contactless and mobile payment options for today and cutting edge forms of payment for the future. Barclaycard partners with a wide range of organizations across the globe to offer their customers or members payment options and credit. Barclaycard operates in the United States, Europe, Africa and the Middle and Far East. For further information about Barclays, please visit www.barclays.com
Responsibilities
Position Summary: -This position is responsible for interfacing with functional areas of the business, assessing fraud risks specific to the US business associated with emerging fraud trends, new programs and products pursued by BCUS, and ensuring appropriate controls are in place to mitigate fraud risk. Essential Functions: -Interface with Marketing, Partner Relations, Customer Security, and other functional areas of the business to promote fraud management objectives and performance. This includes authorization, fraud, and financial reporting. -Ensure proper controls are in place to mitigate fraud risk. -Monitor portfolio fraud performance and identify emerging risks to drive opportunities in enhancements and new product evaluations. -Lead industry benchmarking efforts and engage in best practice sharing to identify opportunities for optimization and new fraud mitigation techniques. -Assess the fraud risk associated with new partner programs and product offerings. -Ensure compliance with the Group Fraud Policy. -Review and identify opportunities to enhance the customer experience and reduce complaints Other Responsibilities: -Make recommendations for change to the risk management team. -Evaluate alternative data sources for use in fraud management. -Support internal and external audit activities -Ability to identify downstream impacts Education, Experience, And Skills Required: -Previous fraud experience is preferred -Bankcard experience required -Audit and compliance experience preferred -Excellent verbal and written communication skills -Ability to multi-task and function in a fast paced environment -Bachelors degree in an appropriate discipline preferred The above statements reflect the general details considered necessary to decide the principal functions of the job identified, and shall not be construed as a detailed description of all work requirements which may be inherent in the job.
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