Free Movements Analyst recruitment

KEY OBJECTIVES OF THE ROLE:
• To provide a superior level of customer service and manage through to effective resolution all free movement of stock and cash from client portfolios.
• Effective management of day to day relationships with outsourced providers and internal SEI business units in relation to free movement transfers.

RESPONSIBILITIES:
TRANSACTION PROCESSING/SETTLEMENTS
• Liaise with SEI OSC/Platform/GWS account admin, etc on related queries (platform, free moving transactions, etc) and resolve where appropriate and escalate when needed to the line manager or OSC team.
• Produce settlement reports for clients on a daily/weekly basis to help compile effective MI.
• Review and monitor settlement report and use data to provide timely settlements of transactions within client portfolios.
• Review and ensure timely application of stock to client portfolios.
• Monitor failed trades to asses outstanding transactions on client portfolios and prompt investigation in to potential settlement issues.
• React to reconciliation discrepancies as advised by SEI US to investigate and resolve breaks created.
• Maintain status reports to ensure current information is accurate for the end client to review, relating to ongoing transfer issues, failed trades, ad-hoc transaction issues.
• Ensure all the above adheres to pre-agreed SLA’s

CLIENT MANAGEMENT
• Facilitiate an effective relationship with the client/third party vendors/SEI to ensure the seamless settlement of security transactions both in to and out of client portfolios and client accounts.
• React to client/third party queries to ensure timely response on outstanding client transactions and provide effective resolution/facilitation of issues.
• Participate, as applicable, in internal meetings and where appropriate with clients in person and over the telephone to provide status updates on outstanding items / issues.

OTHER:
• Continuously strive to identify and input into process improvements.
• Keep Current – (market conditions, regulation, SEI products and services, etc) and maintain ongoing and effective communication and alignment of these with client business practices.
• Maintain and update internal systems/ data reference points in agreed format to ensure consistency and communication of relevant information within the team and ensure integrity of data.
• Any other ad-hoc projects as required.

BEST PRACTICE:
• Adhere to all relevant FSA requirements and compliance.

TECHNICAL CAPABILITIES/SKILLS EXPERIENCE REQUIRED FOR THE ROLE:
• Ideally degree educated and IAQ qualified (or studying towards) with solid knowledge of global market securities processing.
• Experience working within private Banking/Investment Management/Securities Processing or IWA markets coupled with knowledge of financial and accounting procedures relating to operational transactions.
• Proficient IT skills – including intermediate excel and databases.
• Strong dedication to quality customer service
• Excellent verbal and written communication skills
• Exceptional interpersonal skills/team player
• Ability to handle multiple tasks under pressure
• Ability to work in a busy and changing environment to tight deadlines
• Excellent organisational and problem solving skills
• Strong interpersonal , influencing and negotiation skills

KEY COMPETENCIES REQUIRED FOR THE ROLE:
• PC Literate.
• Crest Unit Trust Settlement experience.
• Euroclear, DTC exposure (Global Markets an advantage, but not a necessity).
• Fast learner
• Ability to work alone as well as part of a team.