Free Movements Senior Analyst recruitment
Key Objectives of the Role:
- To provide a superior level of customer service and manage through to effective resolution all free movement of stock and cash from client portfolios.
- Effective management of day to day relationships with outsourced providers and internal SEI business units in relation to free movement transfers.
Responsibilities:
transaction Processing/Settlements
- Liaise with SEI OSC/Platform/GWS account admin, etc on related queries (platform, free moving transactions , etc) and resolve where appropriate and escalate when needed to the OSC team.
- Produce settlement reports for clients on a daily/weekly basis to hep compile effective MI.
- Review and monitor settlement report and use data to provide timely settlements of transactions within client portfolios.
- Review and ensure timely application of stock to client portfolios.
- Monitor failed trades to asses outstanding transactions on client portfolios and prompt investigation in to potential settlement issues.
- React to reconciliation discrepancies as advised by SEI US to investigate and resolve breaks created.
- Maintain status reports to ensure current information for client review relating ongoing transfer issues, failed trades, ad-hoc transaction issues.
- Ensure all the above adheres to pre-agreed SLA’s
Client Management
- Facilitiate an effective relationship with the client/ third party vendors/SEI to ensure the seamless settlement of security transactions both in to and out of client portfolios and client accounts.
- React to client/third party queries to ensure timely response on outstanding client transactions and provide effective resolution/facilitation of issues.
- Participate, as applicable, in internal meetings and where appropriate with clients in person and over the telephone.
Other:
- Continuously strive to identify and input into process improvements.
- Keep Current – (market conditions, regulation, SEI products and services, etc) and maintain ongoing and effective communication and alignment of these with client business practices.
- Maintain and update internal systems/ data reference points in agreed format to ensure consistency and communication of relevant information within the team and ensure integrity of data.
• Any other ad-hoc projects as required.
Best Practice:
- Adhere to all relevant FSA requirements and compliance.
Technical Capabilities/Skills Experience Required for the Role:
• Supervisory or managerial experience along with experience of free movements/free of payments/transitions
• Ideally degree educated and IAQ qualified (or studying towards) with solid knowledge of global market securities processing.
• Experience working within private Banking/Investment Management/Securities Processing or IWA markets coupled with knowledge of financial and accounting procedures relating to operational transactions.
• Proficient IT skills – including intermediate excel and databases.
- Strong dedication to quality customer service
- Excellent verbal and written communication skills
- Exceptional interpersonal skills/team player
- Ability to handle multiple tasks under pressure
- Ability to work in a busy and changing environment
- Excellent organisational and problem solving skills
- Strong interpersonal , influencing and negotiation skills
- People management experience