French Speaking Customer Service Job in Edinburgh, Scotland UK
Fantastic New French Speaking Customer Service Opportunities
Our Client
Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in French as well as English apply now.
Location
Located West of the city centre and accessible via excellent bus and rail links from all surrounding areas.
Job Role
Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.
You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.
Skills required
- Fluent in English (spoken written) as well as French
- Experience of delivering exceptional customer service
- Working knowledge of MS Word and Excel
- Strong communication skills both written and verbal.
- Ability to work on own initiative as well as part of a team
- Working towards targets and deadlines
- Ability to remain calm under pressure
Languages
French, German, Spanish, Dutch, Norwegian, Gulf Arabic, Italian, Polish, Welsh, Portuguese, Swedish, Danish, Finnish, Turkish