French Speaking Finance Clerk
French Speaking Finance Clerk
Hatfield
Competitive Salary + Benefits
Permanent- 37.5 hours per week
An exciting opportunity has arisen for a French Speaking Finance Clerk to work for one of Europe's leading independent provider of IT Infrastructure services and solutions. To be based at their Head Office in Hatfield within the Credit team.You will be responsible for carrying out credit assessments for all new French business wins.
Main Duties:
Risk Assessment:
• Apply pre-determined criteria to make credit decisions within authorised level for this role
• Collect information from all appropriate sources in order to ensure an informed decision is made
• Escalate as required to necessary authorisation level
• Ensure Credit Limits are grouped to the correct legal entity
Credit Assessment Processing and Administration:
• Receive and process new credit applications and additional customer accounts for the French business
• Ensure correct fraud checks are carried out
• Ad hoc – Query resolution
• Scanning
• Provide good customer service to ensure that requests for information are provided to avoid customer escalations
• Gather information through relevant business systems/tools to ensure that relevant data is recorded for reporting purposes
• Communicate status report on work in progress and any issues with credit application / held orders / contract negotiations to concerned staff
• Prioritise own workload to ensure that deadlines and customer requirements are met
• Advise and provide support to customers, satisfactorily resolve queries and escalate where appropriate
• Act in accordance with Client Information Security Policies and report any potential or actual security events or other security risks to the organisation
Maintain Customer Database:
• Proactively seek to maintain the highest standard of the customer database (Sales ledger)
• Action name/address/VAT/contract/hierarchy/Payment term
Ideal Candidate
Fluent in French (written and spoken)
• Ability to work under pressure
• Good Administrative experience, attention to detail and accuracy
• Provide good customer service
• Basic knowledge of Microsoft Applications
• Highly organised with the ability to prioritise own workload
• Good interpersonal, literacy and numeracy kills and ability to build relationships
• Good communication skills
• Proactive with the ability to use own initiative
• Ability to communicate with people at all levels
• -Willing to travel to French office if required
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